Purpose: This research aims to investigate the impact of technological challenges, including techno-overload, techno-complexity, and techno-insecurity, on employee job satisfaction within the banking sector of Saudi Arabia. Additionally, the study examines the mediating roles of supervisor support and job clarity in buffering the effects of technological challenges on job satisfaction. Method: The study employs a quantitative research design, utilizing an online questionnaire to collect data from banking employees in Saudi Arabia. The sample size of 135 participants was determined using the rule of thumb technique. Random sampling was utilized to ensure representativeness. Data analysis was conducted using Statistical Package for Social Sciences (SPSS) to explore the relationships between technological challenges, supervisor support, job clarity, and employee job satisfaction. Findings: The findings of the study reveal a significant negative impact of techno-overload, techno-complexity, and techno-insecurity on employee job satisfaction within the banking sector of Saudi Arabia. Moreover, supervisor support and job clarity were found to mediate these relationships, highlighting their importance in mitigating the adverse effects of technological challenges on job satisfaction. Originality/Significance: This research contributes to the existing body of knowledge by providing empirical evidence on the relationships between technological challenges, supervisor support, job clarity, and employee job satisfaction within the specific context of Saudi Arabian banks. The findings have significant implications for organizational leaders and managers in developing evidence-based strategies to manage technological challenges and promote employee well-being in the banking sector of Saudi Arabia.

Human capital, which is a key resource of every organization, is characterized by high sensitivity to social, cultural and other factors that are not necessarily economic in nature. In the process of managing this capital, employee satisfaction becomes key, resulting from various reasons. In this study, we attempted to examine the level of satisfaction of university employees. The aim of this study was to gather information on the level of employee satisfaction with their job positions and to examine the relationships between selected, identified factors influencing their job satisfaction. The paper used multivariate statistical analysis, mainly Wilcoxon tests and Spearman rank correlation. Analysis of the survey results confirmed significant relationships between factors such as work atmosphere, appreciation of work effects, proper division of responsibilities and possible help in the team.