The telecommunications services market faces essential challenges in an increasingly flexible and customer-adaptable environment. Research has highlighted that the monopolization of the spectrum by one operator reduces competition and negatively impacts users and the general dynamics of the sector. This article aims to present a proposal to predict the number of users, the level of traffic, and the operators’ income in the telecommunications market using artificial intelligence. Deep Learning (DL) is implemented through a Long-Short Term Memory (LSTM) as a prediction technique. The database used corresponds to the users, revenues, and traffic of 15 network operators obtained from the Communications Regulation Commission of the Republic of Colombia. The ability of LSTMs to handle temporal sequences, long-term dependencies, adaptability to changes, and complex data management makes them an excellent strategy for predicting and forecasting the telecom market. Various works involve LSTM and telecommunications. However, many questions remain in prediction. Various strategies can be proposed, and continued research should focus on providing cognitive engines to address further challenges. MATLAB is used for the design and subsequent implementation. The low Root Mean Squared Error (RMSE) values and the acceptable levels of Mean Absolute Percentage Error (MAPE), especially in an environment characterized by high variability in the number of users, support the conclusion that the implemented model exhibits excellent performance in terms of precision in the prediction process in both open-loop and closed-loop.

Recognizing the importance of competition analysis in telecommunications markets is essential to improve conditions for users and companies. Several indices in the literature assess competition in these markets, mainly through company concentration. Artificial Intelligence (AI) emerges as an effective solution to process large volumes of data and manually detect patterns that are difficult to identify. This article presents an AI model based on the LINDA indicator to predict whether oligopolies exist. The objective is to offer a valuable tool for analysts and professionals in the sector. The model uses the traffic produced, the reported revenues, and the number of users as input variables. As output parameters of the model, the LINDA index is obtained according to the information reported by the operators, the prediction using Long-Short Term Memory (LSTM) for the input variables, and finally, the prediction of the LINDA index according to the prediction obtained by the LSTM model. The obtained Mean Absolute Percentage Error (MAPE) levels indicate that the proposed strategy can be an effective tool for forecasting the dynamic fluctuations of the communications market.