Consumer satisfaction can be defined as the user’s response to a service or experience compared to the user’s expectations and perceived practical benefits. After reviewing consumer satisfaction models, it can be argued that there is no single model of consumer satisfaction assessment that is suitable for every service and every region of the world, as the causes and outcomes of satisfaction often vary. The research is original in its methodology: at the beginning, a theoretical research model is presented, then hypotheses are formulated, and correlation, factorial, regression analyses were made, which results confirmed hypotheses. The crop insurance system consists of relations between the state institution regulates insurance activities, farmers, insurers and insurance intermediaries. The aim of this article is to identify the factors that determine consumer satisfaction with crop insurance and to assess their impact. The empirical study found that consumer satisfaction is determined by the factors of recognizable value, functional (process) and technical (result) quality, consumer expectations, and image. The most important factors that determine consumer satisfaction of crop insurance are recognizable value, functional quality, and consumer expectations. Consumer satisfaction can be assessed by the cost paid and the quality received, the quality expected, and the consumers’ evaluation of the services. It was found that the socio-demographic elements of consumers do not have a decisive influence on the factors that determine service satisfaction and consumer satisfaction. It is also established that socio-demographic elements of consumers (farmer experience and insurance experience) have direct statistically significant but weak links with consumer satisfaction.

This study seeks to examine the factors affecting the intention of Indonesian MSMEs to adopt QRIS. It leverages variables from the Technology Acceptance Model (TAM), customizing the TAM framework to address the unique perceptions of risk and cost among MSMEs in Indonesia. Data were gathered from 212 MSME participants in Brebes Regency through convenience sampling, a non-probability sampling technique, using Google Forms for survey distribution. The findings indicate that perceived ease of use positively and significantly influences attitudes, which, in turn, positively and significantly impact the intention to continue using QRIS. However, perceived benefits, perceived risks, and perceived costs did not significantly affect the intention to continue use.

Objective: To promote the development of China’s crop seed industry with high quality, guarantee food security and sustainable agricultural development, scientific design of the evaluation index system for high-quality development of the seed industry and conduct of metric analysis are the keys to promoting the revitalization of the seed industry and the construction of a strong agricultural country. Methods: This paper focused on the high-quality development of China’s crop seed industry as the main research object by combining previous research findings of studies based on the connotation of high-quality development of the crop seed industry and constructed the evaluation index system of high-quality development of China’s crop seed industry which covers five dimensions, namely, innovation-driven development, green and sustained development, coordinated and comprehensive development, opening-up and strengthened development, and share-and-promote development, The Entropy method, Dagum’s Gini coefficient, Kernel’s density estimation, and panel regression methods were used to comprehensively analyze the spatial and temporal evolution, regional differences, and driving factors of the level of high-quality development of the crop seed industry in 30 provinces (municipalities and autonomous regions) of China from 2011 to 2020. Conclusions: After systematic analysis, it was concluded that (1) the overall level of high-quality development in China’s crop seed industry has stabilized, and progress has been made. (2) The overall inter-regional differences among the four major regions showed a gradual upward trend, with the inter-regional differences serving as the primary source of the differences and the contribution rate of various inter-regional differences demonstrating an upward trend. (3) Innovation capacity, the cultural and educational level of rural residents, the development of rural infrastructure, national financial support, and market-oriented approach are important factors driving the high-quality development of the crop seed industry in Chinese provinces (districts and municipalities).

The study, focusing on Malaysian managers, employs a two-round Delphi research methodology to identify and rank variables influencing their emotional intelligence at work. The research is structured into five key areas, with factors ranked in ascending order of significance. Empathy and emotional resilience are deemed the most important, followed by emotional and self-awareness, work-life balance and stress management, social awareness and relationship management, learning and development, adaptability and continuous improvement, cultural and organizational dynamics, experience, and age. This study sheds light on the variables impacting Malaysian managers’ emotional intelligence skills and provides a ranking of key factors essential for successful development. It not only offers crucial guidance for personal and professional balance but also provides insightful recommendations for understanding and enhancing emotional intelligence skills in the workplace for Malaysian managers and organizations.

As a result of China's evolving higher education landscape, private universities have emerged as significant players, fostering democratization and fulfilling key roles. However, these institutions face distinct challenges shaped by legal, societal, and internal factors. In the knowledge-driven economy, employee satisfaction is crucial for success. Understanding pivotal factors and conducting satisfaction surveys are essential for effective management and talent retention. This study focuses on Chengdu's private university educators, analyzing how factors like belongingness, self-actualization, and rewards influence job satisfaction. Through surveys, data analysis, and literature review, this study refines its findings and uncovers underlying causes. The study offers actionable insights for educators and institutions, aimed at enhancing job satisfaction.