We present an interdisciplinary exploration of technostress in knowledge-intensive organizations, including both business and healthcare settings, and its impact on a healthy working life. Technostress, a contemporary form of stress induced by information and communication technology, is associated with reduced job satisfaction, diminished organizational commitment, and adverse patient care outcomes. This article aims to construct an innovative framework, called The Integrated Technostress Resilience Framework, designed to mitigate technostress and promote continuous learning within dynamic organizational contexts. In this perspective article we incorporate a socio-technical systems approach to emphasize the complex interplay between technological and social factors in organizational settings. The proposed framework is expected to provide valuable insights into the role of transparency in digital technology utilization, with the aim of mitigating technostress. Furthermore, it seeks to extend information systems theory, particularly the Technology Acceptance Model, by offering a more nuanced understanding of technology adoption and use. Our conclusion includes considerations for the design and implementation of information systems aimed at fostering resilience and adaptability in organizations undergoing rapid technological change.
This article aims to measure and identify the factors influencing the decision to use Chatbot in e-banking services for GenZ customers in Vietnam through 292 customers. Testing methods: Cronbach’s Alpha trust factor, EFA discovery factor analysis, and regression analysis have shown that 07 factors directly affect GenZ’s decision to use Chatbot. Those factors include (1) Customer attitude; (2) Useful perception; (3) Perception of ease of use; (4) Behavioral control perception; (5) Risk perception; (6) Subjective norms and (7) Trust. On that basis, the article has set out management implications for Vietnamese commercial banks to approach and increase the decision of customers aged 18–24 years in Vietnam.
This study investigates the influence of service quality, destination facilities, destination image, and tourist satisfaction on tourist loyalty in the Pasar Lama Chinatown area of Tangerang City. Utilizing data from 400 respondents, the study employed structured questionnaires analyzed through descriptive statistics, reliability analysis, exploratory and confirmatory factor analysis, and structural equation modeling (SEM). The results reveal that service quality (β = 0.47, p < 0.001), destination facilities (β = 0.33, p < 0.001), and destination image (β = 0.4, p < 0.001) all significantly enhance tourist satisfaction, which in turn has a strong positive effect on loyalty (β = 0.58, p < 0.001). Direct paths also show that service quality, destination facilities, and destination image independently contribute to tourist loyalty. Bootstrapping confirms satisfaction’s mediating role between these factors and loyalty. Practical recommendations suggest prioritizing service quality improvements, facility enhancements, and a positive destination image to foster loyalty and promote tourism sustainability in Pasar Lama, China. These insights assist tourism managers in developing strategies to enhance long-term visitor retention and engagement in the area.
A significant percentage of any nation’s economy comes from the building industry, and its performance can impact overall economic growth and development. This paper aims to identify the similarities and differences between the construction sector (CS) of developed and developing economies in terms of size, growth, and contribution to the Gross domestic product (GDP) to understand the similarities and variances in the CS dynamics, trends, and challenges, and to inform policy decisions and investments through the literature review. The study also explores the factors that affect the CS’s performance in both types of economies, such as government policies, market conditions, and technological advancements. This paper concludes that the CS in developed economies is more established and technologically advanced, but there is still significant room for growth in developing economies. Moreover, a framework is proposed that could assist developing nations in opting for the construction economy. Further, the review emphasizes the significance of government policies and investments in infrastructure development to stimulate the CS’s growth and support overall economic development. The results of the study will assist in enhancing understanding of the CS’s potential in both developed and developing economies and support decision-making for policymakers, industry practitioners, and academicians.
This research systematically reviews the relationship between populism and economic policies, analyzing their impact on state development and growth. It is the first study to comprehensively examine the interaction between these two concepts through a systematic literature review. The review process adhered to the PRISMA protocol, utilizing the Scopus, EBSCO, and Web of Science databases, covering the period from 2012 to 2024. The findings reveal a deep interconnection between populism and economic policies, with significant implications for governance and socioeconomic well-being. The review identifies that neoliberal populism combines pro-corporate elements with populist rhetoric, favoring economic elites while presenting itself as beneficial for the “people.” Additionally, it underscores that neoliberal globalization has facilitated market liberalization but also increased inequality and undermined national sovereignty. The review concludes that while populism may offer quick fixes to immediate economic issues, its simplistic and polarizing approaches can be counterproductive in the long term. Thus, there is a critical need to reevaluate and reformulate economic and governance policies to balance global economic integration with the protection of citizens’ rights and well-being.
The performance of Public Enterprises (PEs) in Namibia has been a long and contentious issue, clamored by continuous bailouts in the face of constant poor performance. The trend of financial bailouts to PEs in Namibia over the years has attracted increased attention into the dynamics of poor PE performance and their fiscal burden on the state. The Namibian government has taken active steps in cutting on PE bailouts and demanding improved performance or face closure. By looking at recent developments in the governance of PEs in Namibia, the purpose and objective of the current study is to analyze whether the current stance and trajectory of government decisions spells a post-honeymoon period in which poor performing PEs will ‘wither and survive or die’ if they do not improve their sustainability index by not relying on financial bailouts. This analysis is aided by the insights provided by the stakeholder, institutional and principal-agent theories. Through the qualitative research method, this study finds that the Namibian government has taken a new attitude and approach in which it will no longer blindly accept and tolerate the poor performance of PEs through continuous bailouts as seen in the past. PEs that are withering will now either survive (through reforms) or die (through liquidation or dissolution).
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