Purpose: This study aims to identify the primary determinants of consumer behavior influencing customer satisfaction in the context of online mobile application (App) purchases of perishable products. Utilizing the well-established SERVQUAL (Service Quality) model, which has been extensively studied in various service-oriented settings, the research seeks to determine the factors with the greatest impact on customer satisfaction during online transactions of perishable products. Design: The investigation focuses on analyzing the five core dimensions of the SERVQUAL model: tangibles, reliability, responsiveness, assurance, and empathy. The study employs a survey methodology administered through Google Forms, targeting the population residing in the Klang Valley of Malaysia. A total of 400 samples were successfully collected using a snowball sampling technique. Methodology: The study employs the SERVQUAL model as the theoretical framework to examine the dimensions of tangibles, reliability, responsiveness, assurance, and empathy. The survey, conducted through Google Forms, targeted the population in the Klang Valley of Malaysia, with a sample size of 400 collected through snowball sampling. Findings: The study’s outcomes reveal the robust predictive capability of the overarching SERVQUAL model in the realm of online perishable product procurement. Notably, the assurance dimension emerges as the most influential factor, emphasizing its pivotal role in shaping and defining customer satisfaction for online retailers of perishable goods in the Malaysian market. Novelty: This research contributes to the understanding of consumer behavior in online perishable product purchases, by identifying determinants of consumer behavior; the study promotes sustainable production and responsible consumption within the perishable products category, offering insights beneficial for online retailers in the Malaysian market. This study aligns with United Nations sustainable development goals especially industry innovation, food security and responsible consumption.

The present paper discusses the case of the Madrid Nuevo Norte Project (MNNP) in order to examine the relation of this mega-project with the city’s sustainable development. For this reason, the study used a qualitative approach using semi-structural interviews with experts (Madrid’s town hall, Madrid State, and the program management office and other external) that relayed strongly with MNNP. The expert panel requirements are split in six expertise areas: sustainability, urban development, urban planning, government or public affairs, project management or Madrid Nuevo Norte (MNN) key stakeholders. The study highlighted the vital importance of MNNP as a flagship sustainable project for the rest of Europe, that meets sustainability criteria for contributing substantially in the improvement of the quality of life of final users and for the community in general. For instance, it contributes to the regeneration of the city’s degraded area, to the interconnection of an isolated part of the city and public transportation connection, improving the external image of Madrid. Despite of it, there are some challenges that should be carefully managed such as applying sustainable solutions from other cities not properly tailored to Madrid, housing pricing accessibility increase due to the lack of terrain in Madrid and the politization of the project as discussion topic between local parties. In this context, local authorities should give particular emphasis in complying with the principles of sustainability for improving the overall performance of MNNP, ensuring social justice and prosperity for the people of Madrid.

This study addresses the critical issue of employee turnover intention within Malaysia’s manufacturing sector, focusing on the semiconductor industry, a pivotal component of the inclusive economy growth. The research aims to unveil the determinants of employee turnover intentions through a comprehensive analysis encompassing compensation, career development, work-life balance, and leadership style. Utilizing Herzberg’s Two-Factor Theory as a theoretical framework, the study hypothesizes that motivators (e.g., career development, recognition) and hygiene factors (e.g., compensation, working conditions) significantly influence employees’ intentions to leave. The quantitative research methodology employs a descriptive correlation design to investigate the relationships between the specified variables and turnover intention. Data was collected from executives and managers in northern Malaysia’s semiconductor industry, revealing that compensation, rewards, and work-life balance are significant predictors of turnover intention. At the same time, career development and transformational leadership style show no substantial impact. The findings suggest that manufacturing firms must reevaluate their compensation strategies, foster a conducive work-life balance, and consider a diverse workforce’s evolving needs and expectations to mitigate turnover rates. This study contributes to academic discourse by filling gaps in current literature and offers practical implications for industry stakeholders aiming to enhance employee retention and organizational competitiveness.

Poly(methyl methacrylate) (PMMA) is a versatile and widely used polymer that has gained significant attention in various industries due to its unique combination of properties and ease of processing. PMMA, also known as acrylic or plexiglass, is a transparent thermoplastic with exceptional optical clarity, high-impact resistance, and excellent weatherability. This scholarly article endeavors to offer an exhaustive examination of the composition, characteristics, and broad utilization of poly(methyl methacrylate) (PMMA). This study aims to conduct an in-depth analysis of the molecular composition and chemical attributes inherent to PMMA. Furthermore, it intends to examine the mechanical and physical attributes exhibited by PMMA meticulously. Additionally, an exploration of varied methodologies employed in the processing and fabrication of PMMA will be undertaken. The extensive array of applications of PMMA spanning multiple industries will be underscored, followed by a comprehensive discourse on its merits, constraints, contemporary advancements, and prospective avenues. Understanding the properties and applications of PMMA is crucial for engineers, scientists, and professionals working in fields such as automotive, aerospace, medical, and signage, where PMMA finds extensive use.

The increased awareness of the environmental effects of petroleum based plastics has stimulated the coffee price emergence of biodegradable polymers such as polylactic acid (PLA). In a bid to increase the sustainability of PLA agricultural residues of animal feeds (corn stover, rice straw, and soybean hulls) have been explored and examined as reinforcing fillers to PLA composites. The consideration of such applications is suitable to the goals of the circular economy as it recycles low-value agricultural products. The current review critically evaluates lately carried out life cycle assessment (LCA) studies on PLA composites that have implemented such waste fillers with the full focus being on their environmental performance as well as methodological consistency. The review shows that these fillers have a potential of reducing the amount of greenhouse emission, energy usage, and other environmental effects, compared to pure PLA. However, unevenness in LCA methodology, especially in functional units, the system boundaries, and impacts categories obstructs direct LCA comparisons. The 1997 State of the Market report also has limited options of feedstocks and the lack of appraisals in the socio-economic front, so the overall sustainability analysis is restricted. Some of the remaining limitations that can be critical are to have generalized LCA frameworks, extended exploration of waste-based fillers, as well as combination of techno-economic analysis and social impact. Future inquiries ought to devise design considerations that would optimize both the functional characteristics and the performance of the environment and improve the reliability of sustainability measures. This review is evidence to the potential of agricultural waste reinforced PLA composites in the progress towards environmentally friendly materials and the need of integrative evaluation in the sustainable maturation of bioplastics.

On 17 February 2008, Kosovo declared its independence from Serbia, receiving recognition from over half of the UN member states, the majority of the European Union, Council of Europe and NATO member states, as well as the most industrialized states in the global economic forum. However, Kosovo did not receive recognition from Serbia, China, Russia, India, certain states with diplomatic grievances with the USA, communist dictatorial states like North Korea, and five EU member states, including Romania, Greece, Cyprus, Slovakia, and Spain. This article focuses on Spain’s possibilities and reasons for recognizing Kosovo or not. Using qualitative methodology, five university professors—two from Madrid, one from Barcelona, and two Kosovar professors, one from the University of Pristina and the other from the University of Winchester, England—were interviewed with open-ended questions in November-December 2023. The research identified opportunities and reasons for Spain’s hesitation in recognizing Kosovo, including Spain’s domestic context, historical relations with the Western Balkans and the newly formed countries after the dissolution of Yugoslavia in the early 1990s, as well as the European and international political context. The research results show that Spain has been hesitant to recognize new states quickly, not only in the case of Kosovo, due to the context of autonomist aspirations within Spain and reluctance to draw parallels between Kosovo and Spain’s autonomous regions.