This quantitative study explores the influence of organizational culture on the turnover intentions of millennial employees within multinational corporations (MNCs) in Penang, Malaysia. As millennials increasingly comprise a substantial portion of the workforce, their turnover rates have significant implications for organizational efficacy. The research examined the relationship between key elements of organizational culture—namely employee empowerment, work-life balance, and reward systems—and millennials’ decisions to stay with or leave their employers. Data were gathered through a questionnaire distributed to 183 millennial employees in the Penang MNC sector, employing a random sampling approach and utilizing Google Forms for submission. The survey instruments were based on established scales from prior research to ensure robustness and relevance. The findings indicate that all the studied variables significantly affect turnover intentions, with employee empowerment emerging as the strongest predictor, followed by work-life balance, and then reward systems. These results underscore the critical role of organizational culture in shaping millennial turnover intentions. The study’s insights can guide MNCs in Penang to implement strategic initiatives aimed at fostering a positive work environment that emphasizes empowerment, balance, and appropriate rewards, thereby enhancing employee retention within this pivotal demographic. While this study provides detailed insights specific to the Malaysian context, its findings may serve as a preliminary reference point for MNCs in similar regional contexts, suggesting further research to explore the applicability of these insights globally.
Amidst China’s escalating aging population challenge, the efficacy and quality of private elderly care services are garnering increasing scrutiny. This research focuses on evaluating how service quality and customer perceived value influence the loyalty of elderly clients, with customer satisfaction acting as a mediating factor. Grounded in established service quality frameworks and loyalty theories, the study utilizes a quantitative methodology, administering surveys across eight private elderly care institutions in H city, China. A total of 600 surveys were collected, providing a comprehensive data set that encompasses five dimensions of service quality—tangibility, assurance, responsiveness, reliability, and empathy—as well as customer perceived value, satisfaction, and loyalty. Structural Equation Modeling (SEM) was employed to validate the hypothesized relationships. Findings reveal that service quality significantly boosts customer perceived value and satisfaction, which in turn markedly enhance customer loyalty. Notably, customer satisfaction emerged as a crucial mediator between service quality and loyalty, as well as between perceived value and loyalty. This study not only advances theoretical understanding of service quality impacts but also offers actionable insights for enhancing service delivery and customer loyalty in the context of private elderly care.
The debate on the effect of work environment on job satisfaction is very inconclusive. Most of the existing literature has focused on either the developed economy or job satisfaction and other variables other than the dimensions of the work environment. To fill the contextual and conceptual gap this study examined the effect of dimensions of work environment on job satisfaction among public sector workers in a developing economy. The study used the quantitative method and positivist philosophical viewpoint but specifically, the explanatory design was used to guide the study. A structured questionnaire was used for data collection and data analysis was done by partial least square modelling. The study found that the three dimensions of work environment such as physical, psychological and administrative work environment had a significant relationship with job satisfaction among public workers in a developing economy. It was recommended that the management of public sector organisations should improve upon the psychological, physical and administrative work environment to ensure job satisfaction among their workers.
Heat transfer fluids (HTFs) are critical in numerous industrial processes (e.g., the chemical industry, oil and gas, and renewable energy), enabling efficient heat exchange and precise temperature control. HTF degradation, primarily due to thermal cracking and oxidation, negatively impacts system performance, reduces fluid lifespan, and increases operational costs associated with correcting resulting issues. Regular monitoring and testing of fluid properties can help mitigate these effects and provide insights into the health of both the fluid and the system. To date, there is no extensive literature published on this topic, and the current narrative review was designed to address this gap. This review outlines the typical operating temperature ranges for industrial heat transfer fluids (i.e., steam, organic, synthetic, and molten salts) and then focuses specifically on organic and synthetic fluids used in industrial applications. It also outlines the mechanisms of fluid degradation and the impact of fluid type and condition. Other topics covered include the importance of fluid sampling and analysis, the parameters used to assess the extent of thermal degradation, and the management strategies that can be considered to help sustain fluid and system health. Operating temperature, system design, and fluid health play a significant role in the extent of thermal degradation, and regular monitoring of fluid properties, such as viscosity, acidity, and flash point, is crucial in detecting changes in condition (both early and ongoing) and providing a basis for decisions and interventions needed to mitigate or even reverse these effects. This includes, for example, selecting the right HTF for the specific application and operating temperature. This article concludes that by understanding the mechanisms of thermal degradation and implementing appropriate management strategies, it is possible to sustain the lifespan of thermal fluids and systems, ensure safe operation, and help minimise operational expenditure.
This study aims to identify the causes of delays in public construction projects in Thailand, a developing country. Increasing construction durations lead to higher costs, making it essential to pinpoint the causes of these delays. The research analyzed 30 public construction projects that encountered delays. Delay causes were categorized into four groups: contractor-related, client-related, supervisor-related, and external factors. A questionnaire was used to survey these causes, and the Relative Importance Index (RII) method was employed to prioritize them. The findings revealed that the primary cause of delays was contractor-related financial issues, such as cash flow problems, with an RII of 0.777 and a weighted value of 84.44%. The second most significant cause was labor issues, such as a shortage of workers during the harvest season or festivals, with an RII of 0.773. Additionally, various algorithms were used to compare the Relative Importance Index (RII) and four machine learning methods: Decision Tree (DT), Deep Learning, Neural Network, and Naïve Bayes. The Deep Learning model proved to be the most effective baseline model, achieving a 90.79% accuracy rate in identifying contractor-related financial issues as a cause of construction delays. This was followed by the Neural Network model, which had an accuracy rate of 90.26%. The Decision Tree model had an accuracy rate of 85.26%. The RII values ranged from 68.68% for the Naïve Bayes model to 77.70% for the highest RII model. The research results indicate that contractor financial liquidity and costs significantly impact construction operations, which public agencies must consider. Additionally, the availability of contractor labor is crucial for the continuity of projects. The accuracy and reliability of the data obtained using advanced data mining techniques demonstrate the effectiveness of these results. This can be efficiently utilized by stakeholders involved in construction projects in Thailand to enhance construction project management.
This study thoroughly examined the use of different machine learning models to predict financial distress in Indonesian companies by utilizing the Financial Ratio dataset collected from the Indonesia Stock Exchange (IDX), which includes financial indicators from various companies across multiple industries spanning a decade. By partitioning the data into training and test sets and utilizing SMOTE and RUS approaches, the issue of class imbalances was effectively managed, guaranteeing the dependability and impartiality of the model’s training and assessment. Creating first models was crucial in establishing a benchmark for performance measurements. Various models, including Decision Trees, XGBoost, Random Forest, LSTM, and Support Vector Machine (SVM) were assessed. The ensemble models, including XGBoost and Random Forest, showed better performance when combined with SMOTE. The findings of this research validate the efficacy of ensemble methods in forecasting financial distress. Specifically, the XGBClassifier and Random Forest Classifier demonstrate dependable and resilient performance. The feature importance analysis revealed the significance of financial indicators. Interest_coverage and operating_margin, for instance, were crucial for the predictive capabilities of the models. Both companies and regulators can utilize the findings of this investigation. To forecast financial distress, the XGB classifier and the Random Forest classifier could be employed. In addition, it is important for them to take into account the interest coverage ratio and operating margin ratio, as these finansial ratios play a critical role in assessing their performance. The findings of this research confirm the effectiveness of ensemble methods in financial distress prediction. The XGBClassifier and RandomForestClassifier demonstrate reliable and robust performance. Feature importance analysis highlights the significance of financial indicators, such as interest coverage ratio and operating margin ratio, which are crucial to the predictive ability of the models. These findings can be utilized by companies and regulators to predict financial distress.
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