In recent times, there has been a surge of interest in the transformative potential of artificial intelligence (AI), particularly within the realm of online advertising. This research focuses on the critical examination of AI’s role in enhancing customer experience (CX) across diverse business applications. The aim is to identify key themes, assess the impact of AI-powered CX initiatives, and highlight directions for future research. Employing a systematic and comprehensive approach, the study analyzes academic publications, industry reports, and case studies to extract theoretical frameworks, empirical findings, and practical insights. The findings underscore a significant transformation catalyzed by AI integration into Customer Relationship Management (CRM). AI enables personalized interactions, fortifies customer engagement through interactive agents, provides data-driven insights, and empowers informed decision-making throughout the customer journey. Four central themes emerge: personalized service, enhanced engagement, data-driven strategy, and intelligent decision-making. However, challenges such as data privacy concerns, ethical considerations, and potential negative experiences with poorly implemented AI persist. This article contributes significantly to the discourse on AI in CRM by synthesizing the current state, exploring key themes, and suggesting research avenues. It advocates for responsible AI implementation, emphasizing ethical considerations and guiding organizations in navigating opportunities and challenges.

To investigate the effect of the location of vacuum insulation panels on the thermal insulation performance of marine reefer containers, a 20ft mechanical refrigeration reefer container was employed in this paper, and the physical and mathematical models of three kinds of envelopes composed of vacuum insulation panels (VIP) and polyurethane foam (PU) were numerically established. The heat transfer of three types of envelopes under unsteady conditions was simulated. In order to be able to analyze theoretically, the Rasch transform is used to analyze the thermal inertia magnitude by calculating the thermal transfer response frequency and the thermal transfer response coefficient for each model, and the results are compared with the simulation results. The results implied that the insulation performance of VIP external insulation is the best. The delay times of each model obtained from the simulation results are 0.81 h, 1.45 h, 2.03 h, and 2.24 h, while the attenuation ratios are 8.93, 20.39, 20.62, and 21.78, respectively; the delay times calculated from the theoretical analysis are 0.78 h, 1.43 h, 1.99 h, and 2.20 h, respectively; and the attenuation ratios are 8.84, 20.31, 20.55, and 21.72, respectively. The carbon reduction effect of VIP external insulation is also the best. The most considerable carbon reduction is 3.65894 kg less than the traditional PU structure within 24 h. The research has a guiding significance for the research and progress of the new generation of energy-saving reefer containers and the insulation design of the envelope of refrigerated transportation equipment.

The aim of this study was to assess the challenges of rural landholding rights of women in Boloso sore Woreda. The population that used as source of data were sample womenfrom four kebeles,Kebele land administration committee members,Woreda women,youth and children office head,Woreda women’s association president,Woreda agriculture office head and Woreda agriculture office rural land administration desk experts.four kebeles from 28 rural kebeles selected by using systematic random sampling. Data gathered using questionnaire were analyzed using SPSS where descriptive and inferential were used for the purpose. Secondary data were collected from different relevant literatures such as reports, research results documents and publications. As to the findings,women landholding trend in the study area was highly contrasts legally ensured equal holding and using rights of women with men.The community including women themselves perceive women independent landholding as taboo and prohibits it.Even if they hold by different means,the plot of land they got or held was small in size and not conducive for agriculture and house construction. The awareness of women on rural land registration and certification benefit was also poor. Thus,rural women should be initiated to organize and struggle for their equal landholding and administering rights.

Carbon based materials are really an integral component of our lives and widespread research regarding their properties was conducted along this process. The addition of dopants to carbon materials, either during the production process or later on, has been actively investigated by researchers all over the world who are looking into how doping can enhance the performance of materials and how to overcome the current difficulties. This study explores synthesis methods for nitrogen-doped carbon materials, focusing on advancements in adsorption of different pollutants like CO₂ from air and organic, inorganic and ions pollutants from water, energy conversion, and storage, offering novel solutions to environmental and energy challenges. It addresses current issues with nitrogen-doped carbon materials, aiming to contribute to sustainable solutions in environmental and energy sciences. Alongside precursor types and synthesis methods, a significant relationship exists between nitrogen content percentage and adsorption capacity in nitrogen-doped activated carbon. Nitrogen content ranges from 0.64% to 11.23%, correlating with adsorption capacities from 0.05 mmol/g to 7.9 mmol/g. Moreover, an electrochemical correlation is observed between nitrogen atom increase and specific capacity in nitrogen-doped activated carbon electrodes. Higher nitrogen percentage corresponds to increased specific capacity and capacity retention. This comprehensive analysis sheds light on the potential of nitrogen-doped carbon materials and highlights their significance in addressing critical environmental and energy challenges.

The rapid growth of portable electronics and electric vehicles has intensified the global demand for high-performance energy storage devices with superior power density, energy density, and long cycle life. Among transition metal oxide-based electrode materials with potential for energy storage, we report the development of MnO2–V2O5 nanocomposite electrodes for supercapacitor applications. Pure MnO2 and V2O5 were successfully fabricated via a simple and economical sol–gel method, while (MnO2)x–(V2O5)1−x (x = 1, 0.75, 0.50, and 0) nanocomposites were fabricated through an ex situ method. Analytical techniques, including X-ray diffraction, scanning electron microscopy, Fourier transform infrared spectroscopy, and UV-visible spectroscopy, were employed to investigate the structural, morphological, and optical properties of the electrodes. Furthermore, the electrochemical properties were systematically analysed using cyclic voltammetry, galvanostatic charge–discharge measurements, and electrochemical impedance spectroscopy. The (MnO2)0.75–(V2O5)0.25 nanocomposite demonstrated a remarkable specific capacitance of 666 F/g at a current density of 0.5 A/g in 1 M KOH electrolyte. Additionally, the electrode material exhibited an energy density of 23 Wh/kg and a power density of 450 W/kg, while maintaining a capacitance retention of 95% after 1,500 cycles. The incorporation of V2O5 boosted the conductivity and significantly optimised the number of lattice defects. This work substantially reinforces the importance of metal oxide-based nanocomposites for future energy storage devices.

This study explores the impact of technological innovations on audit transparency, objectivity, and assurance. The study employs a systematic literature review methodology, analyzing a wide range of scholarly articles, research papers, and reports to synthesize the findings. The methodology involved identifying keywords, conducting comprehensive searches in academic databases, and evaluating the selected literature. The study identifies key themes on how technological innovations impact audit practices through analysis of the literature. The impacts of technology include enhanced audit transparency through improved documentation capabilities, real-time reporting, and increased stakeholder engagement. Technological advancements bolster audit objectivity by automating repetitive tasks, facilitating advanced data analysis, and promoting standardized audit procedures. However, the analysis highlighted challenges associated with the use of technology in audits including complex technology implementation and the potential for biases. This research study contributes to the existing body of knowledge by consolidating relevant research and insights on the subject matter.