The Nevado de Toluca Flora and Fauna Protection Area presents a constant fragmentation of its forests. The objective of the research was to identify the processes of forest deterioration and the role of local stakeholders in its conservation. Geographic information systems were used as a basis for the generation of thematic maps, in addition to the application of a flow diagram that defines the problems of the forest and another that describes and analyzes them for the search of solutions. The results show that the main factors affecting deterioration are forest fires, immoderate logging, pests and diseases. Finally, strategies and scenarios for forest management are proposed based on the articulation of local stakeholders.