Public recreation hubs play an important role in enhancing physical activities, social contacts, and the health status of a community. The quality of the experience in such a setting influences user satisfaction and dedication; however, there are limited studies that can adapt well-advanced conceptual frameworks to capture unique characteristics of the public recreation feature. This study investigates user expectations and perceptions of service quality within public recreation hubs in Gauteng Province, South Africa. Data collection was obtained through a cross-section of 385 respondents using a SERVQUAL instrument from 22 recreational hubs. Various statistical analyses were performed, of which the EFA produced a nine-factor solution and not the customary five SERVQUAL dimensions. Important findings include the emergence of an intersection of the constructs of empathy and assurance, thereby suggesting that the dimensions are perceived as connected in the context of relational services. In addition, program quality and community engagement came out as two other important dimensions, representing the expectation for pluralism in provision, or inclusiveness and participation. Demographic differences were significant, gender differences existed in the perception of tangibles and reliability. It provides useful recommendations for managers of recreational hubs and policymakers. It could improve tangible factors with standard maintenance activities, improved infrastructure, and coordinated operational routines that improve its reliability. Targeted training among the staff for empathy and reassurance, and programming targeted to meet demographic needs, can be helpful in serving the various needs. Community building strategies, such as participatory planning and outreach programs, help make the people who feel included in them and loyal to facilities stay. It will not only help in offering better service delivery but also ensure that facilities within such public recreation hubs last long. This work contributes to service quality theory because it applies the SERVQUAL framework in a community-based recreational environment and shows its practical benefit in service delivery improvement of public services. Further work should adopt longitudinal methods and multi-regional analyses in the development and refinement of such findings to enhance generalisability across settings. Results have important implications for the development of user-focused, sustainable public recreation services compatible with changing community needs.

This study investigates the role of Chat-GPT with augmented reality applications in enhancing tourism experiences in Thailand, focusing on behavioral intentions and innovation adoption to reduce stress in the tourism industry. The research addresses two key objectives: identifying factors driving consumers' behavioral intentions to adopt AR apps and evaluating the robustness of a modified innovation framework for analyzing these intentions. A conceptual model integrating innovativeness, attitudes, perceived enjoyment, and revisit intentions was developed and tested using Structural Equation Modeling with data from 430 Thai tourists who have one to three years of mobile application experience. The findings highlight that service and technology innovation significantly influence perceived enjoyment and attitude, which in turn mediate the impact on behavioral intention to adopt augmented reality applications. At a significance level of p < 0.001, perceived enjoyment and attitude were identified as critical determinants of BI, underscoring the importance of intrinsic user experiences. Tourists are more likely to adopt augmented reality technologies based on personal perceptions and enjoyment rather than external recommendations. This research provides actionable insights for stakeholders in the tourism technology ecosystem, including technology providers, marketers, and policymakers. By emphasizing the interplay of social, emotional, and hedonic factors in shaping user attitudes, the study introduces a robust framework for advancing augmented reality applications in tourism. The findings underscore the importance of user-centric design to drive technology adoption and offer strategic guidance for developers and entrepreneurs aiming to enhance tourism experiences through innovative augmented reality solutions.

Urban public spaces are the interface of any city that could tell about the city’s dynamic and status quo. In addition, Urban public spaces play a pivotal role in shaping societies’ dynamics and can significantly affect conflict and peacebuilding initiatives. In a context marked by Conflict’s profound impact, this article aims to contribute to the knowledge base for informed urban interventions that foster positive interactions and reconciliation in post-conflict cities. The article seeks to explore the intricate relationship between urban spaces and their influence on war or to promote sustainable peacebuilding through investigating the various roles of the urban public spaces during the war and peacetimes via residents’ experiences of the diverse spaces’ functions that shaped the city’s status quo. In addition, considering the interplay of social dynamics, conflict history, and the mental spatial map of cities in public urban spaces can influence lasting peace or upcoming conflicts. This article focuses on Aleppo as a case study, understanding the positive and negative experiences from the residents’ perspective before and during the current war in Syria, and even distinguishes between two periods during the recent war, which are the active violence and after the end of the direct active violence, where it could inform the decision-makers and urban planners on the areas of focus while developing post-war urban public spaces to ensure its positive role in fostering peace and be able to deal with the social dynamic and the mental spatial map that developed along with the conflict history. The paper utilised a mixed-methods approach, encompassing a case study review of Aleppo City from an urban perspective and fieldwork involving focus group discussions and semi-structured interviews with Aleppian from different backgrounds and geographic areas that represent the social dynamic of the city, as well as approached Aleppian who are still in living in the city and those who flee out of it to ensure the coverage of different political direction in addition field work engaged with academia and technical from the city who shared their knowledge and experiences working in the city. Participants were prompted to reflect on their pre-war familiarity with public places and share their experiences. These experiences were categorized by enabling a comprehensive understanding of how conflict context influenced these spaces. The article results offer an understanding of the peace-guiding functions of the urban public spaces based on the city residents’ experiences that could inform architects and urban planners in designing spaces conducive to sustainable peacebuilding. The article’s findings underscore the importance of strategically designed urban public spaces in promoting peace and social cohesion.

Using generative artificial intelligence systems in the classroom for law case analysis teaching can enhance the efficiency and accuracy of knowledge delivery. They can create interactive learning environments that are appropriate, immersive, integrated, and evocative, guiding students to conduct case analysis from interdisciplinary and cross-cultural perspectives. This teaching method not only increases students’ interest and participation in learning but also helps cultivate their interdisciplinary thinking and global vision. However, the application of generative artificial intelligence systems in legal education also faces some challenges and issues. If students excessively rely on these systems, their ability to think independently, make judgments, and innovate may be weakened, leading to over-trust in machines and reinforcement of value biases. To address these challenges and issues, legal education should focus more on cultivating students’ questioning skills, self-analysis abilities, critical thinking, basic legal literacy, digital skills, and humanistic spirit. This will enable students to respond to the challenges brought by generative artificial intelligence and ensure their comprehensive development in the new era.

This study examines the impact of digitally curated museum exhibitions on visitor behavior, with a particular focus on university students from China and Hungary (n = 308). Using PLS-SEM analysis, the research finds that visitors’ experiences during digital curation visits significantly influence their behavior, and this influence is mediated by perceived value and satisfaction. It is recommended that museums consider the following constructive considerations to facilitate their future development: expanding the application of digital curation, utilizing cutting-edge technologies, implementing data-driven curatorial optimization, enhancing social experiences, integrating education and entertainment, and promoting cultural preservation and environmental stewardship. These insights will help guide museums toward more engaging and sustainable experiences.

The rapid progress of information technology has made public online participation in policy formulation an inevitable product of modern government reshaping and reconstruction. However, compared with developed countries, citizens’ online participation in policy formulation in China started relatively late. Thus, in order to explore an effective and efficient method for Chinese citizens’ participation in policy formulation, this research made a brief review of the experiences from the typical developed country of United States of America at first, followed by some other developed countries such as Singapore, South Korea, and Japan in Asia with similar situations. Still, combined with the current situation of the China itself into consideration, this research further proposes targeted recommendations. It is expected that the findings in this research could provide some references for the Chinese government to form more effective and efficient theoretical frameworks targeted at the future development trends of the Chinese society and accordingly, to improve the construction of democracy in China.