This study explores how Jordanian telecom companies can balance Internet of Things (IoT) driven automation with maintaining genuine consumer-brand connections. It seeks strategies that blend IoT automation with personalized engagement to foster lasting consumer loyalty. Employing qualitative research via semi-structured interviews with IT and customer service managers from Jordanian telecom companies. IoT-driven automation in Jordan’s telecom sector revolutionizes consumer-brand relationships by enabling data-driven personalization. It emphasizes the importance of IoT proficiency, transformed marketing strategies, and the need to balance personalization with consumer privacy. Interviews stress the significance of maintaining authentic human connections amidst automation. Strategies for Jordanian telecom firms include integrating IoT data into CRM systems, employing omnichannel marketing, balancing automation with human interaction, adopting a consumer-centric approach, mitigating security risks, and leveraging IoT insights for adaptive services. These approaches prioritize consumer trust, personalized engagement, and agile service adaptation to meet dynamic consumer preferences. This research provides actionable strategies for telecom firms on effective IoT integration, emphasizing the need to maintain genuine consumer relationships alongside technological advancements. It highlights IoT’s transformative potential while ensuring lasting consumer loyalty and business success. Future research avenues could explore longitudinal studies and the interplay between AI and IoT in telecom services.

This research aims to analyze the strategic role of the Islamic organizations Muhammadiyah and Al-Washliyah in the electoral dynamics of North Sumatra. The background for this study stems from the significant influence these organizations hold in the social, educational, and political spheres of the region, leveraging their extensive membership base and organizational structure. The urgency of this research arises from the need to understand how religious organizations shape political outcomes, which is crucial for developing more inclusive governance strategies. Employing a qualitative descriptive methodology, this study explores how these organizations mobilize support during elections and influence policies through their educational and social programs. Findings reveal that Muhammadiyah and Al-Washliyah effectively utilize mass mobilization and social movement theories to maintain their influence in the political landscape of North Sumatra, subtly navigating and shaping local politics through strategic engagement and advocacy.

The increasing domains of digital technology in educational settings urgently require digital leadership (DL) to ensure the sustainability of school improvement initiatives in the digital era and to facilitate the digital transformation of educational institutions. DL emerges as an urgent and evolving topic of significant public interest. However, there is a notable lack of consensus persists regarding its definition and constructs within educational settings, hindering the advancement of DL theory. To address this gap, a systematic literature review was conceived, employing the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) methodology. The primary aim was to enhance comprehension of the geographical and temporal distribution of relevant publications, as well as to elucidate prevalent definitions and constructs of digital leadership in educational contexts. This article endeavors to synthesize the extant scientific literature on DL, focusing on studies published between 2019 and 2024. Inclusion criteria encompassed scientific research publications sourced from Scopus and the Web of Science (WoS) databases, available in English, and centered on educational settings. Initial database queries yielded 578 papers, subsequently refined to 35 studies through meticulous screening for duplicity and adherence to inclusion criteria. Notably, the reviewed publications predominantly characterize DL as a multifaceted process, amalgamation, or integration, with a predominant emphasis on functional aspects of leadership. Noteworthy constructs frequently encountered include digital age learning culture, visionary leadership, excellence in professional practice, systemic improvement, and digital citizenship. This review contributes to the enrichment of theoretical conceptualizations surrounding DL. It underscores the imperative for future research to explore into the measurement of DL, thereby presenting promising avenues for evaluating principal DL within educational institutions.

Tourism experiences are inherently multisensory, engaging visitors’ senses of sight, sound, smell, taste, and touch. This study addresses the gap in literature by investigating the impact of visual and auditory landscapes on tourist emotions and behaviors within coastal tourism settings, using the Stimulus-Organism-Response (SOR) model. Data collected from tourists in Sanya, China, were analyzed using structural equation modeling. The results indicate that both visualscape and soundscape significantly influence tourist emotions (pleasure and arousal) and subsequent loyalty. Pleasure and arousal mediate the relationships between environmental stimuli and tourist loyalty, emphasizing their roles as emotional bridges between the environment and behaviors. These findings highlight the importance of integrating local cultural and community elements into tourism to enhance socio-economic benefits and ensure sustainable development. By fostering a deep connection between tourists and the local environment, these sensory experiences support the preservation of cultural heritage and promote sustainable tourism practices, aligning with the goals of economic development and public policy. The study contributes to the theoretical understanding of multisensory tourism by integrating the SOR model in coastal tourism and emphasizes the roles of visual and auditory stimuli. Practically, it provides insights for tourism managers to improve tourist experiences and loyalty through careful management of sensory elements. This has implications for infrastructure development, particularly in enhancing the quality of soft infrastructure such as cultural and social systems, which are crucial for sustainable tourism and community well-being. Future research could include additional sensory dimensions and diverse destinations for a comprehensive understanding of sensory influences on tourist behaviors and emotions. This research aligns with the broader goals of the policy and development by addressing critical aspects of infrastructure and socio-economic development within the tourism sector.

This article explores the dynamic and complex regulatory landscape of cargo transportation in the United Arab Emirates (UAE). As a critical hub in global trade, the UAE’s approach to cargo transportation not only impacts its economic landscape but also has broader implications for international logistics and trade. When the authors speak about air cargo, a very prominent characteristic comes to mind, that is, the ‘speed’ at which goods are transported from one point to another in a world which is fueled by time-based competition which connects leading suppliers, smaller businesses to consumers within a complicated global supply chain operating within networks. The authors aim to examine the current regulatory framework governing cargo operations, highlighting key events contributing to the growth of cargo transportation in recent years within the UAE, shedding light on the central regulatory bodies and key players in the UAE which contribute to the chain of transporting cargo and shipments in the UAE. This study will also briefly compare the standards applied in the UAE with international norms. It delves into the implications of existing regulations on various facets of trade and logistics, including compliance challenges faced by businesses. The article identifies specific challenges in the regulatory setting, such as safety, environmental considerations and the integration of emerging technologies. Furthermore, it distinguishes between the flexible and rigid aspects of these regulations, analyzing their impact on the industry. Looking ahead, the article forecasts emerging trends and potential shifts in regulatory policies, emphasizing the need for adaptability and forward-thinking in policymaking. The aim is to provide a comprehensive overview of the UAE’s regulation of the cargo transportation landscape. The present study offers insights into its current status, challenges, and future directions, thereby contributing to policy development in this vital sector. New research examining the UAE’s cargo regulations reveals significant gaps that could stall its ambitions of becoming a leading cargo transportation global hub. The study identifies shortcomings in regulations related to cargo transportation in the UAE and its efficiency. These areas, along with potential inflexibility in the current system, pose challenges to the UAE to compete effectively in the time-sensitive world of cargo shipments.