The process management variable and the service quality variable date most prominently from the beginning of the last century, and therefore, in organizations from different parts of the world, whose search was to contribute effectively to administrative tasks, facing the challenges of constant changes and evaluations. In Peru, both variables were implemented since 2018, by technical standards, in order to contribute and improve public institutional work. Thus, the objective was to know the most outstanding characteristics of process management and service quality, using studies from different entities at the ecumenical level and revealing their main benefits of application and contribution. Furthermore, based on the systematic and methodical review of scientific articles from databases indexed to multiple journals, which are registered and organized in databases such as WOS and SCOPUS, thus theorizing their authors and perspectives. For this study, the documentary analysis technique and the data collection guide were considered as an instrument; in accordance with the PRISMA method. Finally, it is concluded that process management are methods available in an organization to provide effective results using resources efficiently, with dimensions of analysis, monitoring, and process improvements, contributing to organizational and strategic productivity; Likewise, the quality of the service is user satisfaction when judging the value of some service, dimensioning, analyzing needs, as well as evaluating, supervising and improving the service, fulfilling needs with knowledge of their expectations.
City planning is becoming more and more crucial as modernization and urbanization progress quickly. Making maps is an essential and helpful way in the city planning process for gathering data about the layout of a city and its elements, including the roads, traffic, buildings, and environment. Thanks to advancements in technology, computer software is now used to create maps, yielding more accurate and varied results. As a result, cartography is now closely related to and plays a crucial part in city planning. This brief essay will discuss the value of cartography in urban development and planning, as well as the connection between the two.
In this paper, the characteristic behavior of the disc consisting of thermoplastic composite CF/PA6 material was considered. Analysis was made by taking into account the usage areas of the materials and referring to certain temperatures between 30 ℃ and 150 ℃. Composite materials are lightweight; they show high strength. For these reasons, they are preferred in technology, especially in the aircraft and aerospace industry. With this study, the radial and tangential stresses determined within a certain temperature The temperatures were determined and compared with previous studies in the literature. According to the results obtained, it is believed that the thermoplastic composite CF/PA6 disc design can be used in engineering.
Nanomaterials are a recently discovered type of material that is gaining importance and receiving a lot of attention from researchers. Due to their numerous advantages, scholars are studying nanoparticles extensively. The articles in this issue that discuss the various applications of nanoparticles are very interesting. The majority of these articles focus on the use of nanoparticles in the medical sector and their contributions to environmental protection.
Nanomaterials stand as transformative elements across diverse domains, ranging from biotechnology, aircraft, aviation, and space exploration to medicine, health, environmental preservation, resources, energy, and aerospace. This issue, comprising nine original research articles and two insightful reviews, we embark on a journey to unravel the multifaceted uses of nanomaterials, with a special emphasis on their contributions to environmental protection and medicine. Delving into the unique traits of various nanomaterials, our aim is to provide readers with a comprehensive understanding that transcends conventional boundaries, fostering a deeper appreciation for the impact of nanomaterials.
Three-dimensionally cross-linked polymer nanocomposite networks coated nano sand light-weight proppants (LWPs) were successfully prepared via ball-milling the macro sand and subsequently modifying the resultant nano sand with sequential polymer nanocomposite coating. The modified nano sand proppants had good sphericity and roundness. Thermal analyses showed that the samples can withstand up to 411 ℃. Moreover, the proppant samples’ specific gravity (S.G.) was 1.02–1.10 g/cm3 with excellent water dispersibility. Therefore, cross-linked polymer nanocomposite networks coated nano sand particles can act as potential candidates as water-carrying proppants for hydraulic fracturing operations.
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