The process management variable and the service quality variable date most prominently from the beginning of the last century, and therefore, in organizations from different parts of the world, whose search was to contribute effectively to administrative tasks, facing the challenges of constant changes and evaluations. In Peru, both variables were implemented since 2018, by technical standards, in order to contribute and improve public institutional work. Thus, the objective was to know the most outstanding characteristics of process management and service quality, using studies from different entities at the ecumenical level and revealing their main benefits of application and contribution. Furthermore, based on the systematic and methodical review of scientific articles from databases indexed to multiple journals, which are registered and organized in databases such as WOS and SCOPUS, thus theorizing their authors and perspectives. For this study, the documentary analysis technique and the data collection guide were considered as an instrument; in accordance with the PRISMA method. Finally, it is concluded that process management are methods available in an organization to provide effective results using resources efficiently, with dimensions of analysis, monitoring, and process improvements, contributing to organizational and strategic productivity; Likewise, the quality of the service is user satisfaction when judging the value of some service, dimensioning, analyzing needs, as well as evaluating, supervising and improving the service, fulfilling needs with knowledge of their expectations.

City planning is becoming more and more crucial as modernization and urbanization progress quickly. Making maps is an essential and helpful way in the city planning process for gathering data about the layout of a city and its elements, including the roads, traffic, buildings, and environment. Thanks to advancements in technology, computer software is now used to create maps, yielding more accurate and varied results. As a result, cartography is now closely related to and plays a crucial part in city planning. This brief essay will discuss the value of cartography in urban development and planning, as well as the connection between the two.

UAVs, also known as unmanned aerial vehicles, have emerged as an efficient and flexible system for offering a rapid and cost-effective solution. In recent years, large-scale mapping using UAV photogrammetry has gained significant popularity and has been widely adopted in academia as well as the private sector. This study aims to investigate the technical aspects of this field, provide insights into the procedural steps involved, and present a case study conducted in Cesme, Izmir. The findings derived from the case study are thoroughly discussed, and the potential applications of UAV photogrammetry in large-scale mapping are examined. The study area is divided into 12 blocks. The flight plans and the distribution of ground control point (GCP) locations were determined based on these blocks. As a result of the data processing procedure, average GCP positional errors ranging from 1 to 18 cm have been obtained for the blocks.

Broccoli has been consumed around the world in various ways; either raw, blanched, frozen, dehydrated or fermented; however, functional foods and nutraceuticals are currently being designed and marketed from broccoli, through the extraction of compounds such as sulforaphane, which according to several studies and depending on its bioavailability has a protective effect on some types of cancer. Likewise, several food technologies are reported to seek to offer innovative foods to increasingly careful and critical consumers, ensuring that they retain their nutritional and sensory attributes even after processing and that they are also safe. In this sense, studies on the effect of processing on compounds of interest to health are of great relevance. Therefore, this article presents an overview on the study of traditionally consumed broccoli and the design of new products from the use of agro-industrial residues that, due to their high content of fiber and fitochemical compounds, can benefit the quality of life of the human population.

Considering the need to adopt more sustainable agricultural systems, it is important that sweet potato breeding programs seek to increase not only root productivity, but also the productivity and quality of branches for silage production. The objective was to evaluate the genetic divergence and the importance of traits associated with the production and quality of branch silage in sweet potato genotypes. The experiment was conducted on the JK Campus of the Federal University of Vales do Jequitinhonha and Mucuri Valleys in a randomized block design with 12 treatments and four repetitions. Twelve characteristics of branches and silage were evaluated. There was genetic variability between the genotypes, making it possible to select parents divergent for future breeding programs for silage production. The genotypes BD-54 and BD-31TO were the most divergent in relation to the others, being indicated its use in crossbreeding aiming the improvement of the culture for silage, once the high performance per se of all genotypes evaluated has already been verified in previous works. The characteristics Na, TDN and NDF were those that most contributed to the divergence.

Context: Noise in the work environment, in all types of productive activities, represents a hazard and has not really been valued in its real dimension. Little has been seen that stakeholders have determined the urgency of managing noise control programs. Therefore, losses resulting from medical treatment and absenteeism, represented in health care and social services, result in hidden work-related costs that directly affect the gross domestic product in any country.

Method: This article compiles different case studies from around the world. The studies were divided for review into general studies on the effects of workforce noise and then particularized according to the effects of industrial noise on workers’ health. At a control level, the assessment and measurement of noise is defined through the use of tools such as noise maps and their respective derivations, in addition to spatial databases.

Results: According to the collection of information and its analysis, we observe that in the medium term, the economies will be diminished in an important percentage due to the consequences generated by the exposure to noise. Specific information can be found in the development of the article.

Conclusions: The data provided by the case studies point to the need for Colombia, a country that is no stranger to this phenomenon, and which additionally has the great disadvantage of not having significant studies in the field of noise analysis, should strengthen studies based on spatial data as a mechanism for measurement and control.

Financing: Fundación universitaria Los Libertadores.