This study investigates how digital transformation influences visitor satisfaction at 12 World Heritage Sites (WHS) across eight coastal provinces in Eastern and Southern China. Utilizing 402 valid survey responses, it explores the impact of demographic factors—education, age, and income—on visitors’ perceptions of digital services, particularly focusing on usability, quality, and overall experience. The findings reveal that younger, higher-income, and STEM-educated visitors express significantly higher satisfaction with digital services, while older, lower-income visitors report lower levels of engagement and satisfaction. This research highlights the need for tailored digital strategies that cater to diverse demographic groups, ensuring the balance between technological innovation and the preservation of cultural authenticity at heritage sites. The originality of this study lies in its focus on non-Western contexts, particularly China’s rapidly developing coastal regions, which have been largely overlooked in the global discourse on digital tourism. By applying established theoretical frameworks—such as the Technology Acceptance Model (TAM) and Expectation-Confirmation Theory (ECT)—to a non-Western setting, this research fills a crucial gap in the literature. The insights provided offer actionable recommendations for heritage site managers to enhance visitor engagement, adapt digital services to demographic variations, and promote sustainable tourism development.

This contribution questions young people’s access to digital networks at the scale of intermediate cities in Saint-Louis. Thus, it analyzes the prescriptions of digital actors responsible for the development of digital economy in relation with the orientations of the Senegal Digital 2025 strategy. This is a pretex to highlight the gaps between official political discourses and the level of deployment of digital infrastructures. The study highlights the need to repoliticize the needs of populations for broadband and very high-speed connections to promote local initiatives for youth participation in Saint-Louis. Indeed, datas relating to access and use of the Internet by young people reveal inequalities linked to household income, the disparity of infrastructure and digital equipment, and the discontinuity in neighborhood development, but also to the adaptability of the internet service marketed. Through urban and explanatory sociology mobilized through the approach of young people’s real access to the Internet, our analyzes have shown at the scale of urban neighborhoods the impact of the actions recommended by those involved in the development of populations’ access to Internet. The result is that the majority of young people are forced to access the Internet through medium-speed mobile networks.

Cities play a key role in achieving the climate-neutral supply of heating and cooling. This paper compares the policy frameworks as well as practical implementation of smart heating and cooling in six cities: Munich, Dresden and Bad Nauheim in Germany; and Jinan, Chengdu and Haiyan in China, to explore strategies to enhance policy support, financial mechanisms, and consumer engagement, ultimately aiming to facilitate the transition to climate-neutral heating and cooling systems. The study is divided into three parts: (i) an examination of smart heating and cooling policy frameworks in Germany and China over the past few years; (ii) an analysis of heating and cooling strategies in the six case study cities within the context of smart energy systems; and (iii) an exploration of the practical solutions adopted by these cities as part of their smart energy transition initiatives. The findings reveal differences between the two countries in the strategies and regulations adopted by municipal governments as well as variations within each country. The policy frameworks and priorities set by city governments can greatly influence the development and implementation of smart heating and cooling systems. The study found that all six cities are actively engaged in pioneering innovative heating and cooling projects which utilise diverse energy sources such as geothermal, biomass, solar, waste heat and nuclear energy. Even the smaller cities were seen to be making considerable progress in the adoption of smart solutions.

Border cities face significant challenges due to political, environmental, and social issues. Strong urban governance can help resolve many of these problems, but it requires identifying practical factors specific to each city’s location. This study aimed to assess the state of urban governance in Paveh, a border city with a population of 25,771 people. The research used both primary data collection (through a questionnaire) and secondary data sources (local and national databases and documents). The study randomly selected 379 households from Paveh’s population and determined a reliability value of 0.913 using the Cochrane procedure. To assess Paveh’s urban governance, eight criteria were used: participatory, rule-of-law compliance, transparency, responsiveness, consensus-oriented, equitable and inclusive, effective and efficient, and accountability. The findings revealed that Paveh’s urban governance, particularly in the dimensions of transparency and participation, is in an unfavorable situation.