During and after any disaster, a situation report (SITREP) is prepared, based on the Daily Incident Updates (DIU), as an initial decision support information base. It is observed that the decision support system and best practices are not optimized through the available formal reporting on disaster incidents. The rapidly evolving situation, misunderstood terms, inaccurate data and delivery delays of DIU are challenges to the daily SITREP. Multiple stakeholders stipulated with different tasks should be properly understood for the SITREP to initiate relevant response tasks. To fill this research gap, this paper identifies the weaknesses of the current practice and discusses the upgrading of the incident-reporting process using a freely available software tool, enabling further visualization, and producing a comprehensive timely output to share among the stakeholders. In this case, “Power-BI” (a data visualization software) is used as a 360-degree view of useful metrics—in a single place, with real-time updates while being available on all devices for operational decision-making. When a dataset is transformed into several analytical reports and dashboards, it can be easily shared with the target users and action groups. This article analyzed two sources of data, namely the Disaster Management Center (DMC) and the National Disaster Relief Service Center (NDRSC) of Sri Lanka. Senior managers of disaster emergencies were interviewed and explored social media to develop a scheme of best practices for disaster reporting, starting from just before the occurrence, and following the unfolding sequence of the disasters. Using a variety of remotely acquired imageries, rapid mapping, grading, and delineating impacts of natural disasters, were made available to concerned users.

Map is the basic language of geography and an indispensable tool for spatial analysis. But for a long time, maps have been regarded as an objective and neutral scientific achievement. Inspired by critical geography, critical cartography/GIS came into being with the goal of clarifying the discourse embedded in cartographic practice. Power relationship challenges the untested assumption in map representation that is taken for granted. After more than 40 years of debate and running in, this research field has initially shown an outline, and critical cartography/GIS has roughly formed two research directions: the deconstruction path mainly starts from the identity of cartography subject and the process of map knowledge production, and analyzes the inseparable relationship between cartography and national governance and its internal power mechanism respectively; the construction path mainly relies on cooperative mapping and anti-mapping to realize the reproduction of map data. Domestic critical cartography/GIS research has just started, and it is necessary to continue to absorb the achievements of critical geography and carry out research in different historical periods. The deconstruction research of different types of maps also needs to strengthen the in-depth bridging between the construction path and the deconstruction path, and to be more open to the public. Impartial map application research, and actively apply the research results to social practice.

In recent times, there has been a surge of interest in the transformative potential of artificial intelligence (AI), particularly within the realm of online advertising. This research focuses on the critical examination of AI’s role in enhancing customer experience (CX) across diverse business applications. The aim is to identify key themes, assess the impact of AI-powered CX initiatives, and highlight directions for future research. Employing a systematic and comprehensive approach, the study analyzes academic publications, industry reports, and case studies to extract theoretical frameworks, empirical findings, and practical insights. The findings underscore a significant transformation catalyzed by AI integration into Customer Relationship Management (CRM). AI enables personalized interactions, fortifies customer engagement through interactive agents, provides data-driven insights, and empowers informed decision-making throughout the customer journey. Four central themes emerge: personalized service, enhanced engagement, data-driven strategy, and intelligent decision-making. However, challenges such as data privacy concerns, ethical considerations, and potential negative experiences with poorly implemented AI persist. This article contributes significantly to the discourse on AI in CRM by synthesizing the current state, exploring key themes, and suggesting research avenues. It advocates for responsible AI implementation, emphasizing ethical considerations and guiding organizations in navigating opportunities and challenges.

This paper explores the path to solving India’s economic problems from a Social Keynesian Economics perspective, analyzing the history, current status and prospects of India’s economic development. India should formulate targeted social policies according to the stage of economic development and needs. Improve the institutional mechanism to stimulate the internal dynamics and innovative vitality of the main business entities. India can improve its economic structure and enhance the balance and sustainability of economic growth by accelerating the implementation of the “Make in India” program, strengthening infrastructure construction, supporting agricultural and rural development, and implementing education and health care reforms. Developing consumer credit and increasing consumer demand were also effective means of enhancing economic growth, but further transformation and innovation in the manufacturing sector needed to be promoted.

Electricity consumption in Europe has risen significantly in recent years, with households being the largest consumers of final electricity. Managing and reducing residential power consumption is critical for achieving efficient and sustainable energy management, conserving financial resources, and mitigating environmental effects. Many studies have used statistical models such as linear, multinomial, ridge, polynomial, and LASSO regression to examine and understand the determinants of residential energy consumption. However, these models are limited to capturing only direct effects among the determinants of household energy consumption. This study addresses these limitations by applying a path analysis model that captures the direct and indirect effects. Numerical and theoretical comparisons that demonstrate its advantages and efficiency are also given. The results show that Sub-metering components associated with specific uses, like cooking or water heating, have significant indirect impacts on global intensity through active power and that the voltage affects negatively the global power (active and reactive) due to the physical and behavioral mechanisms. Our findings provide an in-depth understanding of household electricity power consumption. This will improve forecasting and enable real-time energy management tools, extending to the design of precise energy efficiency policies to achieve SDG 7’s objectives.