Over the past twenty years, service organizations have adopted total quality management to enhance their service quality, significantly impacting business performance, customer satisfaction, and profitability. This study delves into policy development of sustainable quality management theory, benefits, and various service components, while reviewing its implementation in services industries and policy innovation. The concept of Sustainable Quality Management 4.0 (SQM 4.0) integrates sustainable management, traditional quality management, and Quality 4.0 principles to optimize resources, reduce environmental impacts, and enhance decision-making through Industry 4.0, IoT, AI, and big data analytics. The findings offer valuable framework and policy insights for managers and practitioners on quality management and service systems, providing an implementation framework for Sustainable Quality Management in the service sector. The paper outlines comprehensive elements and strategies for implementation as a SQM framework for attaining sustainable quality management in the services industry.

Biomimicry is increasingly being used to drive sustainable constructional development in recent years. By emulating the designs and processes of nature, biomimicry offers a wealth of opportunities to create innovative and environmentally friendly solutions. Biomimicry in industrial development: versatile applications, advantages in construction. The text emphasizes the contribution of bio-mimetic technologies to sustainability and resilience in structural design, material selection, energy efficiency, and sensor technology. Aside from addressing technical constraints and ethical concerns, we address challenges and limitations associated with adopting biomimicry. A quantitative research approach is implemented, and respondents from the construction industry rank biomimicry principles as the optimal approach to enhance sustainability in the industry. Demographic and descriptive analyses are underway. By working together, sharing knowledge, and innovating responsibly, we suggest approaches to tackle these obstacles and fully leverage the transformative power of biomimicry in promoting sustainable construction industry practices. In an evolving global environment, biomimicry reduces environmental impact and enhances efficiency, resilience, and competitiveness in construction industries.

In Industry 4.0, the business model innovation plays a crucial role in enabling organizations to stay competitive and capitalize on the opportunities presented by digital transformation. Industry 4.0 is driven by digitalization and characterized by integrating various emerging technologies. These technologies can potentially change traditional business models and create new value propositions for customers. This paper aims to analyze and review the research papers through a bibliometric approach scientifically. The data were extracted from reputable Clarivate Web of Science (WoS) Core Collection sources from 2010 to 2023 (June). However, the publication started in 2018 for the research fields. The results show that scientific publications on research domains have increased significantly from 2020. VOSviewer, R Language, and Microsoft Excel were utilized for analysis. Bibliometric and Scientometric approaches conducted to determine and explore the publication patterns with significant keywords, topical trends, and content clustering better discussions of the publication period. The visualization of the data set related to research trends of Industry 4.0 in relation to Business Model Innovation resulted in several co-occurrence clusters namely: 1) Business Model Innovation; 2) Industry 4.0; 3) Digital transformation; and 4) Technology implementation and analysis. The study results would identify worldwide research trends related to the research domains and recommendations for future research areas.

To study the environment of the Kipushi mining locality (LMK), the evolution of its landscape was observed using Landsat images from 2000 to 2020. The evolution of the landscape was generally modified by the unplanned expansion of human settlements, agricultural areas, associated with the increase in firewood collection, carbonization, and exploitation of quarry materials. The problem is that this area has never benefited from change detection studies and the LMK area is very heterogeneous. The objective of the study is to evaluate the performance of classification algorithms and apply change detection to highlight the degradation of the LMK. The first approach concerned the classifications based on the stacking of the analyzed Landsat image bands of 2000 and 2020. And the second method performed the classifications on neo-images derived from concatenations of the spectral indices: Normalized Difference Vegetation Index (NDVI), Normalized Difference Building Index (NDBI) and Normalized Difference Water Index (NDWI). In both cases, the study comparatively examined the performance of five variants of classification algorithms, namely, Maximum Likelihood (ML), Minimum Distance (MD), Neural Network (NN), Parallelepiped (Para) and Spectral Angle Mapper (SAM). The results of the controlled classifications on the stacking of Landsat image bands from 2000 and 2020 were less consistent than those obtained with the index concatenation approach. The Para and DM classification algorithms were less efficient. With their respective Kappa scores ranging from 0.27 (2000 image) to 0.43 (2020 image) for Para and from 0.64 (2000 image) to 0.84 (2020 image) for DM. The results of the SAM classifier were satisfactory for the Kappa score of 0.83 (2000) and 0.88 (2020). The ML and NN were more suitable for the study area. Their respective Kappa scores ranged between 0.91 (image 2000) and 0.99 (image 2020) for the LM algorithm and between 0.95 (image 2000) and 0.96 (image 2020) for the NN algorithm.

The objectives of this study were to 1) examine the impact of strategic management accounting (SMA) that influences business sustainability by integrating comprehensive internal information and external business environment to formulate strategic decision-making to enhance competitiveness, and 2) investigate the serial mediating role of business strategies and competitive advantages. Data were collected from a total of 168 samples of listed companies in the Stock Exchange of Thailand and analyzed by using partial least squares structural equation model. The results showed that strategic management accounting had a positive direct impact on innovation-oriented strategy, efficiency-oriented strategy, and sustainable performance. Innovation-oriented strategy and competitiveness was found to have serial mediating effect on strategic management accounting and performance sustainability. However, both efficiency-oriented strategy and competitiveness had no serial mediating effect on strategic management accounting and sustainable performance. The implications in this present study confirm that strategic management accounting plays a significant role in determining effective business strategies; therefore, executives need to focus on related resources to foster the strategic management accounting which in turn enhances the firm’s competitiveness and sustainable performance.

The cars industry has undergone significant technological advancements, with data analytics and artificial intelligence (AI) reshaping its operations. This study aims to examine the revolutionary influence of artificial intelligence and data analytics on the cars sector, particularly in terms of supporting sustainable business practices and enhancing profitability. Technology-organization-environment model and the triple bottom line technique were both used in this study to estimate the influence of technological factors, organizational factors, and environmental factors on social, environmental (planet), and economic. The data for this research was collected through a structured questionnaire containing closed questions. A total of 327 participants responded to the questionnaire from different professionals in the cars sector. The study was conducted in the cars industry, where the problem of the study revolved around addressing artificial intelligence in its various aspects and how it can affect sustainable business practices and firms’ profitability. The study highlights that the cars industry sector can be transformed significantly by using AI and data analytics within the TOE framework and with a focus on triple bottom line (TBL) outputs. However, in order to fully benefit from these advantages, new technologies need to be implemented while maintaining moral and legal standards and continuously developing them. This approach has the potential to guide the cars industry towards a future that is environmentally friendly, economically feasible, and socially responsible. The paper’s primary contribution is to assist professionals in the industry in strategically utilizing Artificial Intelligence and data analytics to advance and transform the industry.