The process management variable and the service quality variable date most prominently from the beginning of the last century, and therefore, in organizations from different parts of the world, whose search was to contribute effectively to administrative tasks, facing the challenges of constant changes and evaluations. In Peru, both variables were implemented since 2018, by technical standards, in order to contribute and improve public institutional work. Thus, the objective was to know the most outstanding characteristics of process management and service quality, using studies from different entities at the ecumenical level and revealing their main benefits of application and contribution. Furthermore, based on the systematic and methodical review of scientific articles from databases indexed to multiple journals, which are registered and organized in databases such as WOS and SCOPUS, thus theorizing their authors and perspectives. For this study, the documentary analysis technique and the data collection guide were considered as an instrument; in accordance with the PRISMA method. Finally, it is concluded that process management are methods available in an organization to provide effective results using resources efficiently, with dimensions of analysis, monitoring, and process improvements, contributing to organizational and strategic productivity; Likewise, the quality of the service is user satisfaction when judging the value of some service, dimensioning, analyzing needs, as well as evaluating, supervising and improving the service, fulfilling needs with knowledge of their expectations.

Vehicle detection stands out as a rapidly developing technology today and is further strengthened by deep learning algorithms. This technology is critical in traffic management, automated driving systems, security, urban planning, environmental impacts, transportation, and emergency response applications. Vehicle detection, which is used in many application areas such as monitoring traffic flow, assessing density, increasing security, and vehicle detection in automatic driving systems, makes an effective contribution to a wide range of areas, from urban planning to security measures. Moreover, the integration of this technology represents an important step for the development of smart cities and sustainable urban life. Deep learning models, especially algorithms such as You Only Look Once version 5 (YOLOv5) and You Only Look Once version 8 (YOLOv8), show effective vehicle detection results with satellite image data. According to the comparisons, the precision and recall values of the YOLOv5 model are 1.63% and 2.49% higher, respectively, than the YOLOv8 model. The reason for this difference is that the YOLOv8 model makes more sensitive vehicle detection than the YOLOv5. In the comparison based on the F1 score, the F1 score of YOLOv5 was measured as 0.958, while the F1 score of YOLOv8 was measured as 0.938. Ignoring sensitivity amounts, the increase in F1 score of YOLOv8 compared to YOLOv5 was found to be 0.06%.

Mathematics education is a comprehensive scientific system that holds significant importance in studying the seamless integration between university mathematics education and secondary mathematics education. This research paper delves into the challenges encountered during the transition from high school to university mathematics and offers analytical strategies and recommendations for both teachers and students. The objective is to enhance the continuity and coherence of mathematics education. Furthermore, tailored recommendations are provided to bridge the gap between high school and university mathematics education, taking into consideration the unique characteristics of students from different provinces and cities.