ESG (environmental, social and governance, a framework used to assess an organisation’s business practices and performance on various sustainability and ethical issues) and Digital Transformation (the process of using digital technologies to change a business’s operations, products and services by integrating digital solutions into all areas of the business, which can lead to cultural and technological changes) are emerging issues across different industries, including the banking field. There has been limited research focusing on exploring the linkages between ESG, Digital Transformation and Customer Behaviour in the banking area, especially within developing countries such as Vietnam. Based on this gap, this study analyses and assesses the role of Digital Transformation and ESG on customer behaviour towards brands in the banking sector in Ho Chi Minh City. The research employed the quantitative research methods with the combination of fundamental analytical methods such as statistics, Cronbach’s alpha reliability, Exploratory Factor Analysis (EFA), measurement models and Partial Least Squares Structural Equation Modelling (PLS-SEM). The analysis was based on survey data from 550 customers who are the commercial banks’ current customers and live in Ho Chi Minh City, yielding 514 valid responses. Using SPSS and SMART PLS software, the study provided notable results. Specifically: (1) The component factors of ESG, including Environmental Issues (EN), Social Issues (SO), Government Issues (GO) and Digital Transformation (DT), positively influence Customer Behaviour (CB); (2) The component factors of ESG, including Environmental Issues (EN), Social Issues (SO) and Government Issues (GO), play a mediating role in the relationship between Digital Transformation (DT) and Customer Behaviour (CB).
The wave effect and the shyness phenomenon in Alnus acuminata (Kunth) are crown parameters rarely studied, but important in the quality of the wood of standing trees, therefore, a morphometric modeling of the crowns of Alnus acuminata in homogeneous forests in the Sierra Norte de Puebla was carried out. In 20 rectangular sites of 1,000 m2, the following were evaluated: total height (TA), normal diameter (ND), crown diameter (CD) and crown cover (CC). The Kruskal Wallis test was applied to data that did not meet the assumption of normality; for those that did, analysis of variance (ANOVA) was used, with Tukey mean comparison tests (α ≤ 0.05). The forest value index was 14.99, so its two-dimensional structure is normal based on DN, AT and CC. Its average slenderness index was 93.52, which makes the tree not very stable to mechanical damage. The life-space index was 38.92, which is high indicating that trees with low intraspecific competition developed better. At the canopy level, a pattern following an upward, oscillatory and constant wave effect was observed in groups of 10 trees. The shyness phenomenon showed an average crack opening of 27.39 cm between canopies, so this phenomenon is well defined for the species. It is concluded that in the crowns of Alnus acuminata, the wave effect is observed as a consequence of inequality in the acquisition of resources, and one way to minimize this inequality is through the phenomenon of botanical shyness.
Objective: This study investigates the efficacy and safety of epidural infiltration with drugs and an oxygen-ozone mixture for treating cervicobrachialgia due to disc-radicular conflict or on a degenerative basis, utilizing both retrospective analysis and direct visualization techniques. Methods: A retrospective study involving 10 patients treated with epidural infiltrations of an oxygen-ozone mixture and cortisone was conducted. The procedures were performed under CT guidance to ensure precise delivery and to monitor the diffusion of the injected substances. Pain levels were assessed using the Numerical Rating Scale (NRS) and treatment efficacy was evaluated based on symptom relief and reduction in NSAID intake. Results: Significant pain reduction was observed post-treatment, with median NRS scores decreasing from 9 (baseline) to 2 (follow-up), and a significant decrease in on-demand NSAID intake. Only one minor complication of a headache was reported. The study also demonstrated the ability of ozone to diffuse through the epidural adipose tissue, potentially enhancing treatment efficacy. Conclusion: The combined use of an oxygen-ozone mixture and cortisone for epidural infiltration is an effective and safe treatment for cervicobrachialgia, offering significant pain relief and minimizing the risk associated with traditional epidural injections. This technique presents a viable non-surgical option for patients suffering from disc-radicular conflict or degenerative conditions.
Two kinds of solar thermal power generation systems (trough and tower) are selected as the research objects. The life cycle assessment (LCA) method is used to make a systematic and comprehensive environmental impact assessment on the trough and tower solar thermal power generation. This paper mainly analyzes the three stages of materials, production and transportation of two kinds of solar thermal power generation, calculates the unit energy consumption and environmental impact of the three stages respectively, and compares the analysis results of the two systems. At the same time, Rankine cycle is used to compare the thermal efficiency of the two systems.
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