The process management variable and the service quality variable date most prominently from the beginning of the last century, and therefore, in organizations from different parts of the world, whose search was to contribute effectively to administrative tasks, facing the challenges of constant changes and evaluations. In Peru, both variables were implemented since 2018, by technical standards, in order to contribute and improve public institutional work. Thus, the objective was to know the most outstanding characteristics of process management and service quality, using studies from different entities at the ecumenical level and revealing their main benefits of application and contribution. Furthermore, based on the systematic and methodical review of scientific articles from databases indexed to multiple journals, which are registered and organized in databases such as WOS and SCOPUS, thus theorizing their authors and perspectives. For this study, the documentary analysis technique and the data collection guide were considered as an instrument; in accordance with the PRISMA method. Finally, it is concluded that process management are methods available in an organization to provide effective results using resources efficiently, with dimensions of analysis, monitoring, and process improvements, contributing to organizational and strategic productivity; Likewise, the quality of the service is user satisfaction when judging the value of some service, dimensioning, analyzing needs, as well as evaluating, supervising and improving the service, fulfilling needs with knowledge of their expectations.

Silymarin, a bioactive compound derived primarily from the seeds and fruit of the milk thistle (Silybum marianum) plant, has garnered increasing attention in recent years due to its potential applications in agriculture. This comprehensive review explores the multifaceted role of silymarin in agricultural practices, shedding light on its chemistry, biological activities, and diverse applications. The chemical structure and properties of silymarin are elucidated, emphasizing its unique solubility, stability, and bioavailability, which render it suitable for agricultural use. A significant portion of the review is dedicated to examining the biological activities of silymarin, which encompasses its antioxidant properties. The underlying mechanisms responsible for these activities are explored, highlighting their potential as a natural solution for mitigating environmental stressors that adversely affect crop health and productivity. Illustrative examples from research studies and practical applications underscore its effectiveness in safeguarding agricultural yields and ensuring food security. Furthermore, the review delves into the potential of silymarin to enhance crop growth, yield, and quality. Mechanisms through which silymarin influences plant physiology and metabolism are examined, providing valuable insights into its role as a growth-promoting agent in agriculture. The review concludes with a forward-looking examination of the prospects of silymarin in agriculture, highlighting emerging trends and areas of innovation that hold promise for sustainable and resilient farming systems. In summary, this review consolidates the current body of knowledge surrounding silymarin’s potential in agriculture. It underscores the versatility of silymarin as a natural tool for crop protection, growth enhancement, and environmental sustainability, offering valuable insights for researchers, practitioners, and policymakers seeking innovative approaches to address the challenges of modern agriculture.

The major objective of this research paper is to assess the management effectiveness of Sheikh Badin National Park District Dera Ismail Khan Khyber Pakhtunkhwa, Pakistan with respect to tourist’s satisfaction. A sample size of 389 respondents (local community, wildlife staff, tourists) were selected through simple random sampling to conclude respondents’ attitude towards phenomenon investigated through three-level Likert scale as a measurement tool. Association between a dependent variable (management effectiveness) was assessed on the independent variables (tourist satisfaction) through a chi-square test. Association of management effectiveness was highly significant with tourists satisfaction from promos of park (p = 0.000), access to information (p = 0.000), roads network (p = 0.000), residential facilities (p = 0.000), trained guides (p = 0.000), safety from crimes and criminals (p = 0.000), provision of health and security services (p = 0.000), overall satisfaction of tourists (p = 0.000), recommendation of SBNP to other tourists (p = 0.000) and revisit intentions of tourists (p = 0.000). Improvement in security measures, better advertisement and improvement in park infrastructure were major recommendations considering the study.

Antioxidants are derivatives of vitamin C or beta-carotene that prevent reactions stimulated by oxygen, peroxides, or free radicals, thus reducing the oxidative stress. They have found their way into many uses in treating several human diseases and reducing the risk of developing diseases like cancer. In view of this property, the present study was focussed in identifying several plants possessing antioxidative properties and which were also conserved in the ex-situ park of CSIR – Central Institute of Mining and Fuel Research, Dhanbad, India. Fifteen medicinal plants including herbs, shrubs and grasses are reported in this paper, and a collective insight has been presented about their antioxidant properties and the present state of their pharmacological applications. The specific chemical constituents abundant in the leaves, roots, stems, seeds and fruits of each of these plants have also been dealt with. To report a few antioxidant pharmacological preparations from Ayurvedic literature are Vimang, Maharishi Amrit Kalash (MAK4, MAK5), Maharishi Ayurved (MA631, MA47), MA Raja’s Cup, MA Student Rasayana and MA Ladies Rasayana. This review has been attempted to enhance the importance of the plants which are generally being neglected, so that it can used by the local people in rural areas for their cultivation and it will also pave the pathway for their subsequent future use in medicinal and research industry for drug formulation.

In this paper, an improved mathematical model for flashover behavior of polluted insulators is proposed based on experimental tests. In order to determine the flashover model of polluted insulators, the relationship between conductivity and salinity of solution pollution layer of the insulator is measured. Then, the leakage of current amplitude of four common insulators versus axial, thermal conductivity and arc constants temperature was determined. The experimental tests show that top leakage distance (TLd) to bottom leakage distance (BLd) ratio of insulators has a significant effect on critical voltage and current. Therefore, critical voltage and current were modeled by TLd to BLd ratio Index (M). Also, salinity of solution pollution layer of the insulators has been applied to this model by resistance pollution parameter. On the other hand, arc constants of each insulator in new model have been identified based on experimental results. Finally, a mathematical model is intended for critical voltage against salinity of solution pollution layer of different insulators. This model depends on insulator profile. There is a good agreement between the experimental tests of pollution insulators obtained in the laboratory and values calculated from the mathematical models developed in the present study.