This study explored how facilitation skills—defined as instructional techniques that accurately convey core messages in a trusting relationship and encourage self-directed learning participation among adult learners—affect the effectiveness of learning. The research focused on adult learners enrolled in lifelong education programs at seven universities, including general and vocational colleges in Busan. It aimed to examine the relationships between instructors’ facilitation skills, learner engagement, and learning outcomes, as well as the mediating effect of engagement on these relationships. A total of 213 valid survey responses were analyzed from an initial 215 responses, excluding 2 unsuitable entries. The findings are summarized as follows. First, facilitation skills were found to partially influence learner engagement. Second, learner engagement was shown to affect learning outcomes. Third, facilitation skills were found to have a partial effect on learning outcomes. Fourth, learner engagement partially mediated the relationship between facilitation skills and learning outcomes. Based on these results, this study is expected to contribute to a deeper understanding of the relationship between facilitation skills and learning outcomes in adult learners, providing practical guidelines for enhancing effectiveness in various educational contexts.

In Industry 4.0, the business model innovation plays a crucial role in enabling organizations to stay competitive and capitalize on the opportunities presented by digital transformation. Industry 4.0 is driven by digitalization and characterized by integrating various emerging technologies. These technologies can potentially change traditional business models and create new value propositions for customers. This paper aims to analyze and review the research papers through a bibliometric approach scientifically. The data were extracted from reputable Clarivate Web of Science (WoS) Core Collection sources from 2010 to 2023 (June). However, the publication started in 2018 for the research fields. The results show that scientific publications on research domains have increased significantly from 2020. VOSviewer, R Language, and Microsoft Excel were utilized for analysis. Bibliometric and Scientometric approaches conducted to determine and explore the publication patterns with significant keywords, topical trends, and content clustering better discussions of the publication period. The visualization of the data set related to research trends of Industry 4.0 in relation to Business Model Innovation resulted in several co-occurrence clusters namely: 1) Business Model Innovation; 2) Industry 4.0; 3) Digital transformation; and 4) Technology implementation and analysis. The study results would identify worldwide research trends related to the research domains and recommendations for future research areas.

This article is devoted to studying the principles of the relationship between democracy and demoethics as tools for transforming the sustainable development of society. The study is based on the assumption that the effective functioning of democracy is associated with such social phenomena as elections and electoral behavior. The study examined electoral behavior and surveyed members of society about the qualities of candidates to which they pay special attention. An analysis of qualitative and quantitative data demonstrating the democratic foundations of elections of members of society was conducted, and an analysis of the choice of voters in the extraordinary elections of the President of the Republic of Kazakhstan by region was conducted. In this study, Bayesian network modeling is experimentally applied to formalize the problem of identifying and analyzing the behavior of virtuous personality traits. A sociological survey of public opinion was conducted using the questionnaire method with the participation of 826 people from all regions of Kazakhstan from May to June 2023. A questionnaire was used to collect data, the main purpose of which was to compare attitudes and find out what values are considered important for people, what norms of behavior are considered acceptable, and to understand what values and norms prevail in society. It is concluded that the concept of demoethics promotes a positive transformation of humanity and helps to form a new leader of virtue, a ruler of the city, capable of making ethical rational decisions that can ensure a balance between the economic, social, and environmental needs of humanity.

Most countries have adopted a more liberal policy to socialize public relations under the influence of neoliberalism and lobbying by economic elites to strengthen the role of market mechanisms and citizens’ entrepreneurial activity. The nature, scale, sequence, and strategy of economic and social reforms in each country have their specifics. Today multi-vector and large-scale changes are taking place in social and labor policy, and they do not always have an internal logic. The study assesses prospects for the development of the labor market in the context of global transformations. Within the framework of this study, the collected information was processed gradually. Data processing was modified during the study phase. At the first stage, data processing results were used to determine total and non-farm self-employment for two groups of countries with developing economies and estimate the scale of vulnerable employment. At the second stage, indicators were identified that characterize various categories of economically active population that belong to the precariat. At the third stage, the authors analyzed data on non-standard forms of employment. The authors assumed that these forms have a right to exist and will be implemented more often. There is an imbalance between standard and non-standard forms of employment. Further research should consider the transformation of labor from material and intangible dominants to creativity.

Purpose—Quality service plays a significant role in enhancing customer satisfaction and loyalty. The main objective of this research is to investigate the effect of Salalah port service quality on customer satisfaction. Design/methodology/approach—This paper used a quantitative research design. Data were collected from 300 repeated customer of Salalah Port in Oman. Statistical Package (SPSS) version 25.0 was used for analysis of data and adopted to test the hypothesized model. Findings—The research findings confirm the positive influence of the five dimensions of service quality – tangible, empathy, reliability, responsiveness, assurance (TERRA) on customer satisfaction. Originality/value—The findings of this study develop the literature by adding empirical research evidence that the TERRA of Salalah port service quality which have a significant effect on customer satisfaction. The result also provide evidence from the Arab region where the data and research in this region are limited.

The purpose of this study is to explore new financial product’s impact on the behaviour of individual investors. To analyze investors’ risk and return expectations, this article investigates trading volumes before and after the introduction of financial product innovation. An event research technique was used to gather data from the National Stock Exchange. Data was analyzed using descriptive statistics and the Sharpe ratio approach, which were provided by different investors. The research results highlight that individual investors’ overreaction behaviour is brought out by financial product innovation. Furthermore, the study’s results imply that rising trading volumes are not entirely explained by updated risk-adjusted returns and that new financial products lead to excessive trading by investors and lowering returns. Higher trading volumes are not explained by better risk-adjusted returns. Young investors often respond irrationally to information offered by financial advisors, resulting in short-term gains at the expense of long-term gains. The study demonstrates that the development of innovative financial products does not always result in investors’ long-term prosperity. Worse outcomes and excessive trading could follow from it. The paper concludes by providing various real-world implications that the benefits and drawbacks of innovative financial products should be spelled out in detail by financial institutions and representatives. his research contributes to the implementation of individual investors’ overreaction behaviour that is brought out by financial product innovation. It highlights that higher trading volumes are not explained by better risk-adjusted returns.