Since 2019, major travel destinations worldwide have issued travel-related restrictions against COVID-19. There is much research on tourism, but few studies have been conducted to explain the relevance of revisiting intention from the perspective of the epidemic or the dramaturgical theory. The purpose of the research is to explore the impact of customer experience on revisit intention during the period of COVID-19 slowdown by using dramaturgical theory. This study used a survey methodology, and the questionnaire was distributed on an online questionnaire platform. The URL of the questionnaire was published on social media (such as Facebook and LINE) to collect data from 389 samples of people who have foreign travel experience. The data was analyzed by employing partial least square structural equation model (PLS-SEM) methodology with the help of the statistical software “SmartPLS”. The research findings are as follows: 1) setting, audience, and performance are the three important elements of dramaturgical theory that impact the experience quality; 2) customer experience of tourists has a significant impact on the experience quality; 3) experience quality has a significant positive impact on the experience value and relationship quality; 4) experience value and relationship quality are important predictors of revisit intention. This study provides academic implications regarding the use of dramaturgical theory in relation to customer experience and relationship constructs in the context of tourism. Furthermore, it also provides some practical implications to tourism practitioners and managers, which would assist tourism industries in developing successful marketing strategies for the possible recovery of COVID-19.
Nickel Oxide (NiO) nanoparticles (NPs), doped with manganese (Mn) and cobalt (Co) at concentrations up to 8%, were synthesized using the composite hydroxide method (CHM). X-ray diffraction (XRD) analysis confirmed the formation of a cubic NiO structure, with no additional peaks detected, indicating successful doping. The average crystallite size was determined to range from 15 to 17.8 nm, depending on the dopant concentration. Scanning electron microscopy (SEM) images revealed mostly spherical, agglomerated particles, likely due to magnetic interactions. Fourier Transform Infrared Spectroscopy (FTIR) confirmed the incorporation of Mn and Co into the NiO lattice, consistent with the XRD results. The dielectric properties exhibited a high dielectric constant at low frequencies, which can be attributed to ion jump orientation and space charge effects. The imaginary part of the dielectric constant decreased with increasing frequency, as it became harder for electrons to align with the alternating field at higher frequencies. Both the real and imaginary dielectric constants showed behavior consistent with Koop’s theory, increasing at low frequencies and decreasing at higher frequencies. Dielectric loss was primarily attributed to dipole flipping and charge migration. AC conductivity increased with frequency, and exhibited higher conductivity at high frequencies due to small polaron hopping. These co-doped NPs show potential for applications in solid oxide fuel cells.
Using company size as a moderator, this article examines the MENA region’s gender balance on boards and how it influences capital structure. The study uses the Generalized Method of Moments (GMM) estimate technique to analyze data from a sample of 556 non-financial organizations across 10 MENA countries from 2010 to 2023. The results show that a lower debt ratio is connected with a higher percentage of female board members. Further steps towards debt reduction include increasing the number of independent female board members and decreasing the board’s overall size. The opposite is true for larger enterprises, more profitability, more expansion opportunities, and macroeconomic variables like inflation and GDP growth, which tend to raise the debt ratio. Capital structure decisions in the MENA area are influenced by gender diversity on boards and business characteristics. Therefore, Companies in the MENA area would do well to support initiatives that increase the representation of women on corporate boards. One way to achieve this goal is to establish gender diversity targets or launch programs to increase the number of women serving on boards of directors, particularly in positions of power.
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