This article examines how financial technology determines bank performance in different EU countries. The answer to that question would allow banks to choose their development policy. The paper focuses  on the main and most popular bank services that are linked to financial technology. A SWOT analysis of FinTech is also presented to show the benefits and drawbacks of FinTech. FinTech-based services are very diverse and are provided by financial  firms and banks alike. This paper looks at the financial technology provided by banks: internet usage (internet banking), number of ATMs, credit transfers in a country, percentage of the population in a country holding a debit or credit card and whether that population has received or made a digital payment. Using the multi-criteria assessment methods of CRITIC and EDAS, the authors analysed and compared the countries of the European Union and the financial technology used in them. As a result of the application of these methods, the EU countries under consideration were ranked in terms of the use of financial technology. Subsequently, three banks from different countries with different levels of the use of financial technology were selected for the study. For these banks, financial ratios of profitability were calculated to characterise their performance. Correlation and pairwise regression analyses between the banks’ profitability ratios and financial technology were used to assess the relationship and influence between these ratios. The main conclusion of the study focuses on the extent to which financial technology influences the performance of banks in the selected countries. It is likely that further research will try to take into account the size of the country’s population when analysing all financial technologies. Researchers also needed to find out what influence financial technologies have on the such financial indicators as operational efficiency (costs), financial stability, and capital adequacy.

Sustainability in road construction projects is hindered by the extensive use of non-renewable materials, high greenhouse gas emissions, risk cost, and significant disruption to the local community. Sustainability involves economic, environmental, and social aspects (triple bottom line). However, establishing metrics to evaluate economic, environmental, and social impacts is challenging because of the different nature of these dimensions and the shortage of accepted indicators. This paper developed a comprehensive method considering all three dimensions of sustainable development: economic, environmental, and social burdens. Initially, the economic, environmental, and social impact category indicators were assessed using the Life cycle approach. After that, the Analytic Hierarchy Process (AHP) method and Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) were utilized to prioritize the alternatives according to the acquired weightings and sustainable indicators. The steps of the AHP method involve forming a hierarchy, determining priorities, calculating weighting factors, examining the consistency of these assessments, and then determining global priorities/weightings. The TOPSIS method is conducted by building a normalized decision matrix, constructing the weighted normalized decision matrix, evaluating the positive and negative solutions, determining the separation measures, and calculating the relative closeness to the ideal solution. The selected alternative performs the highest Relative Closeness to the Ideal Solution. Lastly, a case study was undertaken to validate the proposed method. In three alternatives in the case study (Cement Concrete, Dense-Graded Polymer Asphalt Concrete, and Dense-Graded Asphalt Concrete), option 3 showed the most sustainable performance due to its highest Relative Closeness to the Ideal Solution. Integrating AHP and TOPSIS methods combines both strengths, including AHP’s structured approach for determining criteria weights through pairwise comparisons and TOPSIS’s ability to rank choices based on their proximity to an ideal solution.

Complex security systems are designed to elevate physical security. Besides people’s first-hand experience of being secured, there is a secondary sensation of anxiety while being watched which should be given a particular emphasis. In this paper, first the Security & Happiness by Design Framework is proposed which is based on research findings in psychology. After a brief literature review on scholarly works addressing the intersection between security and psychology. The concept presented by HIBLISS, the Happiness Initiated Behaviour Led Intelligence Security System, underscores the integration of user well-being, behavioral analysis, and advanced technology within security frameworks. Specifically, the case study of the Jewel Airport in Singapore is cited to enhance the concept’s applicability, detailing its advantages and its role in a holistic risk assessment methodology.

The healthcare sector is progressively modest and patients expect higher service quality; therefore, healthcare practitioners’ and academic researchers’ attention upsurges in exploring service quality, intensifying satisfaction and generating behavioral intention. Despite the significance of the healthcare sector and the importance of quality-related matters, there is a paucity of research and publications dealing with healthcare service quality. This conceptual review evaluates the service quality in Pakistani healthcare sector rendering patients’ perspective. The proposed model emphasizes patients’ switching intention caused by poor or inadequate service quality through intervening constructs of satisfaction and alternative attractiveness. Additionally, current review explored the alternative attractiveness as mediator which was neglected in healthcare context. The model also attempts to propose the association between alternative attractiveness and outcome variable by switching costs regarding patients’ perspectives. The conceptual framework enables hospital managers to comprehend how patients assess healthcare quality provided in the presence of alternatives. The perception of patients would assist them in allocating healthcare resources and hospital management attain performance feedback through service quality parameters. Present review developed an inclusive framework as a novel injector in healthcare sector for patients’ perceived service quality.