In this study, the authors propose a method that combines CNN and LSTM networks to recognize facial expressions. To handle illumination changes and preserve edge information in the image, the method uses two different preprocessing techniques. The preprocessed image is then fed into two independent CNN layers for feature extraction. The extracted features are then fused with an LSTM layer to capture the temporal dynamics of facial expressions. To evaluate the method's performance, the authors use the FER2013 dataset, which contains over 35,000 facial images with seven different expressions. To ensure a balanced distribution of the expressions in the training and testing sets, a mixing matrix is generated. The models in FER on the FER2013 dataset with an accuracy of 73.72%. The use of Focal loss, a variant of cross-entropy loss, improves the model's performance, especially in handling class imbalance. Overall, the proposed method demonstrates strong generalization ability and robustness to variations in illumination and facial expressions. It has the potential to be applied in various real-world applications such as emotion recognition in virtual assistants, driver monitoring systems, and mental health diagnosis.

This research investigates the impact of modern technological methods of knowledge management (KM) and total quality management (TQM) on the performance of faculty members in educational colleges in Jordan. Drawing on a survey conducted with 306 faculty members, the study examines the influence of technology on teaching methodologies and academic quality within the Jordanian higher education context. The study utilizes the Technology Acceptance Model (TAM) to back up the modern technological methods of knowledge management (KM) and total quality management (TQM) models. The findings reveal a generally positive perception among respondents regarding the beneficial effects of modern technological tools on teaching effectiveness, collaboration, and innovation. Additionally, technology-enhanced TQM practices were found to contribute to improvements in curriculum design, student engagement, and administrative processes. Regression and correlation analyses support significant relationships between technology-enabled KM and TQM practices and faculty performance, highlighting the transformative role of technology in shaping the future of higher education in Jordan. Recommendations are provided for educational institutions to enhance the integration of technology and foster a culture of innovation and continuous improvement among faculty members.

The study, focusing on Malaysian managers, employs a two-round Delphi research methodology to identify and rank variables influencing their emotional intelligence at work. The research is structured into five key areas, with factors ranked in ascending order of significance. Empathy and emotional resilience are deemed the most important, followed by emotional and self-awareness, work-life balance and stress management, social awareness and relationship management, learning and development, adaptability and continuous improvement, cultural and organizational dynamics, experience, and age. This study sheds light on the variables impacting Malaysian managers’ emotional intelligence skills and provides a ranking of key factors essential for successful development. It not only offers crucial guidance for personal and professional balance but also provides insightful recommendations for understanding and enhancing emotional intelligence skills in the workplace for Malaysian managers and organizations.