The purpose of this study is to investigate customer satisfaction with quality of service known as SERVQUAL improvement or service quality competitiveness in emerging markets. Using Indonesian government medical care as an example the author examines the satisfaction of patients. Information and data were collected through a survey of 399 BPJS users in Indonesia. All data were analyzed using Smart PLS. This study demonstrates that there is a negative value associated with the five-dimensional gap. As a result, the care provided to BPJS patients is below par. Specifically, the sensitivity dimension has the largest disparity at 0.15, while the physical evidence dimension has the smallest at 0.49. In order to raise the level of service provided, it may be necessary to take direct measures or examine tangible evidence. This study develops the relationship between different quality service models. There appears to be a substantial increase in the body of literature in the area of service quality, allowing for constant updates and the incorporation of the lessons learned from the experiences of the departed. These revised guidelines are intended to aid SERVQUAL study participants. The study gives practical support to academics and practitioners in directing service quality improvement through the use of data collected from large-scale surveys of patients and medical professionals as doctors in Indonesia.

The market demand for uniformity and productivity of commercial carrot roots has prioritized hybrid materials over open-pollinated varieties. In this sense, the objective of this work was to estimate the combining ability of carrot genitors for root productivity and resistance to leaf scorch. The experiments were conducted in Gama, DF, in the agricultural years 2012/13 and 2013/14. We evaluated 33 carrot hybrids, originated from crosses between three male-sterile populations, with 11 male-fertile S2 lines, all the genitors being of tropical origin. At 90 days after sowing, the severity of the leaf blight disease was estimated in the plots. At 100 days after sowing, harvesting was performed and root yield characters were evaluated. Analysis of variance and partial diallel analysis were performed for each year and jointly for both years. It was found that additive and non-additive genes are important in the manifestation of root yield and leaf blight resistance traits in carrot hybrids. The male-sterile parents with higher overall combining ability for root productivity are strains LM-649 and LM-650 and, among the male-fertile, strain LM-555-2-2. The best hybrids for root yield and leaf blight resistance are LM-649 × LM-555-11-1, LM-650 × LM-555-7-1 and LM-650 × LM-554-8-1.

A metakaolin-based geopolymer was fabricated with 5 ratios of two different nanomaterials. On the one hand, silicon carbide nanowhiskers and, on the other hand, titanium dioxide nanoparticles. Both were placed in water and received ultrasonic energy to be dispersed. The effects on mechanical properties and reaction kinetics were analyzed. Compared to the reference matrix, the results showed a tendency to increase the flexural strength. Probably due to the geometry of the SiC nanowhiskers and the pore refinement by the nano-TiO₂ particles. The calorimetry curves showed that incorporating TiO₂ nanoparticles resulted in a 92% reduction in total heat, while SiC nanowhiskers produced a 25% reduction in total heat.

Forest is the main carbon sink of terrestrial ecosystem. Due to the unique growth characteristics of plants, the response of their growth status and physiological activities to climate change will affect the carbon cycle process of forest ecosystem. Based on the local scale CO₂ flux and temperature observation data recorded by the FLUXNET registration site and Harvard Forest FLUX observation tower from 2000 to 2012, combined with the phenological model, this paper analyzes the impact of temperature changes on CO₂ flux in temperate forest ecosystems. The results show that: (1) the maximum NEE in 2000–2012 was 298.13 g·m^-2·a^-1, which occurred in 2010. Except in the 2010 and 2011, the annual NEE in other years was negative. (2) NEE, GPP, temperature and phenology models have good fitting effects (R² > 0.8), which shows that the stable period of photosynthesis in temperate mixed forest ecosystem is mainly concentrated in summer, and vegetation growth is the dominant factor of carbon cycle in temperate mixed forest ecosystem. (3) The linear fitting results of the change time points of air temperature (maximum point, minimum point and 0 point date) and the change time points of NEE and GPP (maximum point, minimum point and 0 point date) show that there is a significant positive correlation between air temperature and CO₂ flux (P < 0.01), and the change of air temperature affects the carbon cycle process of temperate mixed forest ecosystem.

In order to maximize the potential energy utilization of agricultural and forestry waste and sludge, the experimental research on co-pyrolysis was carried out for two kinds of sludge (urban industrial sludge, paper sludge) and a typical biomass straw. The results show that adding biomass can effectively improve sludge pyrolysis characteristics; biomass straw and sludge, there are complex interactive effects between components in the co-pyrolysis process, and the characteristic parameters show nonlinear changes. When industrial sludge is mixed with straw, with the increase of straw content, the initial temperature of pyrolysis gradually decreases, the termination temperature increases, the peak of pyrolysis reaction rate and the corresponding temperature gradually increase, and the pyrolysis index gradually increases; when paper sludge is mixed with straw, with the increase of straw content, the initial temperature of pyrolysis gradually decreases, the termination temperature increases, the peak of pyrolysis reaction rate gradually increases, while the peak corresponding temperature gradually decreases, and the pyrolysis index gradually decreases. Combined with characteristic parameters and reaction kinetics analysis, it is suggested that the straw mixing proportion should be controlled at about 25% during the co-pyrolysis of industrial sludge and straw. During the co-pyrolysis of paper sludge and straw, it is suggested to control the straw blending ratio at about 75%.

This paper uses Public Choice analysis to examine the case for and experience with Public-Private Partnerships (PPPs). A PPP is a contractual platform which connects a governmental body and a private entity. The goal is to provide a public sector program, service, or asset that would normally be provided exclusively by a public sector entity. This paper focuses on PPPs in developed countries, but it also draws on studies of PPPs in developing countries. The economics literature generally defines PPPs as long-term contractual arrangements between a public authority (local or central government) and a private supplier for the delivery of services. The private sector supplier takes responsibility for building infrastructure components, securing financing of the investment, and then managing and maintaining this facility.

However, in addition to those formed through contracts, PPPs may take other forms such as those developed in response to tax subvention or coercion, as in the case of regulatory mandates. A key element of PPP is that the private partner takes on a significant portion of the risk through a schedule of specified remuneration, contingency payments, and provision for dispute resolution. PPPs typically are long-term arrangements and involve large corporations on the private side, but may also be limited to specific phases of a project.

The types of PPPs discussed in this paper exclude arrangements which may result from government mandates such as the statutory emission mandates imposed on automobile manufacturers and industrial facilities (e.g., power plants). It also excludes PPP-like organizations resulting from US section 501(c)(3) of the Internal Revenue Code, which provides tax subsidies for certain public charities, scientific research organizations, and organizations whose goals are to prevent cruelty to animals or erect public monuments at no expense to the government. This paper concludes that an array of Public Choice tools are applicable to understanding the emergence, success, or failure of PPPs. Several short case studies are provided to illustrate the practicalities of PPPs.