In November 2018, the sample plot survey method was used to analyze the population characteristics of Lithocarpus polystachyus in the natural secondary forest with different disturbance intensity in Jianning, Fujian Province, and compile its population static life table. The results showed that the number of individuals in the population was small, but it was clustered. With the increase of interference intensity, the first and second age seedlings and young trees decreased. The population types affected by human disturbance are all lacking level V trees, and the population type belongs to primary population (N₁); The undisturbed population lacks level I and II seedlings and young trees, but there are level V trees, and the population type belongs to medium decline population (S₂). In general, all populations of L. polystachyus are unstable and belong to the transitional type. In the static life table, the mortality of level I and II seedlings and young trees is high, the survival rate has a small peak in level III and IV, and then the survival rate decreases rapidly, and the average life expectation of level II is the highest. It shows that artificial conservation measures and appropriate space re-lease are needed to maintain the stability of the population.

This article analyzes the use and limitations of nonmonetary contract incentives in managing third-party accountability in human services. In-depth case studies of residential care homes for the elderly and integrated family service centers, two contrasting contracting contexts, were conducted in Hong Kong. These two programs vary in service programmability and service interdependency. In-depth interviews with 17 managers of 48 Residential Care Homes for the Elderly (RCHEs) and 20 managers of 10 Integrated Family Service Centers (IFSCs) were conducted. Interviews with the managers show that when service programmability was high and service interdependency was low, nonmonetary contract incentives such as opportunities for self-actualization professionally or reputation were effective in improving service quality from nonprofit and for-profit contractors. When service programmability was low and service interdependency was high, despite that only nonprofit organizations were contracted, many frontline service managers reported that professional accountability was undermined by ambiguous service scope, performance emphasis on case turnover, risk shift from public service units and a lack of formal accountability relationships between service units in the service network. The findings shed light on the limitations of nonmonetary contract incentives.

The purpose of this study is to investigate customer satisfaction with quality of service known as SERVQUAL improvement or service quality competitiveness in emerging markets. Using Indonesian government medical care as an example the author examines the satisfaction of patients. Information and data were collected through a survey of 399 BPJS users in Indonesia. All data were analyzed using Smart PLS. This study demonstrates that there is a negative value associated with the five-dimensional gap. As a result, the care provided to BPJS patients is below par. Specifically, the sensitivity dimension has the largest disparity at 0.15, while the physical evidence dimension has the smallest at 0.49. In order to raise the level of service provided, it may be necessary to take direct measures or examine tangible evidence. This study develops the relationship between different quality service models. There appears to be a substantial increase in the body of literature in the area of service quality, allowing for constant updates and the incorporation of the lessons learned from the experiences of the departed. These revised guidelines are intended to aid SERVQUAL study participants. The study gives practical support to academics and practitioners in directing service quality improvement through the use of data collected from large-scale surveys of patients and medical professionals as doctors in Indonesia.