The ongoing dissemination of globalization and digitalization may suggest that personal relationships are becoming less crucial in the context of retail banking and financial services. In Hungary, in addition to private banking, which is associated with high income levels, personal banking also plays an important role. The objective of this study is to develop a model that can identify the factors that determine customer satisfaction and their relative importance. Furthermore, the aim is to incorporate gender and age as moderator variables to identify demographic differences in satisfaction. The analysis was conducted via a questionnaire survey in October to November 2023 employing a purposive sampling approach in a university environment, as the respondents are likely to possess the highest level of existing financial knowledge within this population. The 214 valid responses were analyzed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) approach, with the objective of contributing to the development of theory in this field of study. The results demonstrate that perception (β = 0.519) and reliability (β = 0.253) collectively explained 51.8% of the variance in satisfaction. Moreover, the results indicate that perception accounts for 49.2% of the variance in reliability, suggesting the existence of an indirect effect on satisfaction. Therefore, the findings suggest that, despite the advent of digital banking, face to face service remains a pertinent concern in Hungary, and financial institutions should prioritize the factors that shape customer satisfaction. The study contributes to the literature and to the development of customer loyalty strategies for banks based on these findings.

The COVID-19 epidemic has given rise to a new situation that requires the qualification and training of teachers to operate in educational crises. Amidst the pandemic, online training has emerged as the predominant approach for delivering teacher training. The COVID-19 pandemic has created potential opportunities and challenges for online training, which may have a long-lasting impact on online training procedures in the post-pandemic era. This study aims to determine the primary potential and constraints of online training as seen by instructors. The Technology Acceptance Model (TAM) identified online training opportunities and challenges by examining the to-be-applied behavioral intention variables that influence trainees. These variables include individual, system, social, and organizational factors. The study has applied the Phenomenological technique to address the research issues, using the Semi-structured interview tool to get a comprehensive knowledge of the online training phenomena amongst the pandemic. A total of seven participants were selected from a list of general education teachers at the Central Education Office of the Education Department in Bisha Governorate. These people were deliberately selected because of their high frequency of completing training sessions throughout the epidemic. A series of interviews was conducted with these participants. The findings indicated that the primary prospects included both equal opportunities and digital culture within the individual factors, enrollment in training programs and variation in training programs across organizational characteristics, the use of digital material and electronic archiving within the system variables, engaging in the exchange of personal experiences, providing constructive criticism, and fostering favorable communication within the realm of social factors. However, the primary obstacles included deficiencies in digital competencies, compatibility of trainees’ attributes, and dearth of desire as per individual factors, the temporal arrangement of training programs, as well as the lack of prior preparation and preparedness within the realm of organizational factors. Other challenges included the absence of trainer assessment, limited diversity of training exercises, and technological obstacles within the system factors, and ultimately the absence of engagement with the instructor, and lack of engagement with peers are within the social variable.

Presently, any development initiatives without considering sustainability can barely be imagined. There has been a paradigm shift in the focus of the development partners from the mere development to sustainable development. However, the role of development partners in bringing sustainability in livelihood assets of the rural community has long been questioned. Hence, this study aims to explore the sustainability in the form of changes in livelihood assets of a local community in Bangladesh. This study considers the changes in livelihood assets of the community over the three-time frames - before, during, and after a project implemented by a national NGO called ‘UST’ and subsequently identifies the community’s capacity to sustain the project outcomes after the completion of the project. ‘Sustainable Livelihood Framework (SLF)’ developed by Department for International Development (DFID) was utilized in this study to analyse the vulnerability and livelihood issues of the community members. Data has been collected through focus group discussions, household survey and key informants’ interviews from three distinct villages of ‘Khutamara’ union in the ‘Nilphamari’ district of Bangladesh. The finding of the study states that all the livelihood assets such as the social capital, human capital, natural capital, financial capital, physical capital have positively changed due to the interference of the development partners. This study further finds that even after the completion of project tenure, such positive trends continue to exist among the community members indicating sustainable development. Moreover, political capital- a new type of livelihood has also emerged because of the project implementation which was not quite evident before the inception of the project. In addition, this study explored the unique phenomenon of the Shabolombee Gram, where the transformation altering farmers’, livelihoods does not come from the government or the private sector but originates from a Non-Governmental Organization (NGO). Therefore, the government and its development partners may adopt and incorporate the Modified Sustainable Livelihood Framework (MSLF) to ensure the sustainable development.

Shore line change is considered as one of the most dynamic processes, which were mapped along the coast of Tiruvallur district by using topographic maps of 1976 and multi-temporal satellite images. The satellite images pertaining to 1988, 1991, 2006, 2010, 2013 and 2016 were used to extract the shorelines. It is important to map and monitor the HTL (High Tide Line) at frequent time intervals as the shoreline was demarcated by using visual interpretation technique from satellite images and topographic maps. Followed by this, an overlay analysis was performed to calculate areas of erosion and accretion in the study area. The results revealed that the coast of Tiruvallur district lost 603 ha and gained 630 ha due to erosion and accretion respectively. It was confirmed after the ground truth survey carried out in the study area. The high accretion of 178 ha was found nearby Pulicat Lake and low accretion of 19 ha was seen between Pulicat Lake and Kattupali Port. The high erosion area was found along the Pulicat Lake, Kattupali and Ennore ports, and Ennore creek mouth and southern Ennore such as Periya Kuppam, Chinna Kuppam, Kasi Koil Kuppam, and Thyagarajapuram. It may be concluded that the coastal erosion and accretion in the study area were mainly caused by anthropogenic and natural factors, which altered the coastal environment.

The present study demonstrates the fabrication of heterogeneous ternary composite photocatalysts consisting of TiO₂, kaolinite, and cement (TKCe),which is essential to overcome the practical barriers that are inherent to currently available photocatalysts. TKCe is prepared via a cost-effective method, which involves mechanical compression and thermal activation as major fabrication steps. The clay-cement ratio primarily determines TKCe mechanical strength and photocatalytic efficiency, where TKCe with the optimum clay-cement ratio, which is 1:1, results in a uniform matrix with fewer surface defects. The composites that have a clay-cement ratio below or above the optimum ratio account for comparatively low mechanical strength and photocatalytic activity due to inhomogeneous surfaces with more defects, including particle agglomeration and cracks. The TKCe mechanical strength comes mainly from clay-TiO₂ interactions and TiO₂-cement interactions. TiO₂-cement interactions result in CaTiO₃ formation, which significantly increases matrix interactions; however, the maximum composite performance is observed at the optimum titanate level; anything above or below this level deteriorates composite performance. Over 90% degradation rates are characteristic of all TKCe, which follow pseudo-first-order kinetics in methylene blue decontamination. The highest rate constant is observed with TKCe 1-1, which is 1.57 h⁻¹ and is the highest among all the binary composite photocatalysts that were fabricated previously. The TKCe 1-1 accounts for the highest mechanical strength, which is 6.97 MPa, while the lowest is observed with TKCe 3-1, indicating that the clay-cement ratio has a direct relation to composite strength. TKCe is a potential photocatalyst that can be obtained in variable sizes and shapes, complying with real industrial wastewater treatment requirements.

Finding the right technique to optimize a complex problem is not an easy task. There are hundreds of methods, especially in the field of metaheuristics suitable for solving NP-hard problems. Most metaheuristic research is characterized by developing a new algorithm for a task, modifying or improving an existing technique. The overall rate of reuse of metaheuristics is small. Many problems in the field of logistics are complex and NP-hard, so metaheuristics can adequately solve them. The purpose of this paper is to promote more frequent reuse of algorithms in the field of logistics. For this, a framework is presented, where tasks are analyzed and categorized in a new way in terms of variables or based on the type of task. A lot of emphasis is placed on whether the nature of a task is discrete or continuous. Metaheuristics are also analyzed from a new approach: the focus of the study is that, based on literature, an algorithm has already effectively solved mostly discrete or continuous problems. An algorithm is not modified and adapted to a problem, but methods that provide a possible good solution for a task type are collected. A kind of reverse optimization is presented, which can help the reuse and industrial application of metaheuristics. The paper also contributes to providing proof of the difficulties in the applicability of metaheuristics. The revealed research difficulties can help improve the quality of the field and, by initiating many additional research questions, it can improve the real application of metaheuristic algorithms to specific problems. The paper helps with decision support in logistics in the selection of applied optimization methods. We tested the effectiveness of the selection method on a specific task, and it was proven that the functional structure can help the decision when choosing the appropriate algorithm.