Purpose: The study examines the mediating effect of self-emotion appraisal and other-emotion appraisal on psychological safety, individual resilience, and organizational commitment at the workplace. Design/methodology/approach: This study generated 140 survey responses from workers in diverse occupations and industries during the COVID-19 pandemic. A mixed-methods data analysis was conducted. Hierarchical regression analysis was employed to test the hypotheses, and process macroanalysis was used to generate the mediation analysis. Qualitative data analysis through thematic coding was adopted to interpret the respondents’ written opinions and narratives. Findings: The results revealed that self-emotion appraisal strongly correlates to resilience, but evaluation of self-emotion has no effect on organizational commitment. Other-emotion appraisal and psychological safety are not significant predictors of resilience at the workplace. Rather, psychological safety is a significant predictor of organizational commitment. The qualitative analysis generated from the respondents’ narratives provides deeper insight into the quantitative results. Additional data that emerged from the qualitative interpretation revealed other factors that are related to emotional appraisal, psychological safety, resilience, and organizational commitment. Practical implications: The findings shed light on the need to understand an individual’s emotional appraisal when instilling workplace resilience. Further, promoting psychological safety, such as by involving employees in the change process, managing fairness perception, and eliciting trust, enhances organizational commitment in the workplace. Integrating open communication, management intervention, and coaching programmes should form part of the employee engagement and development functions to help build organizational resilience and commitment. Originality/value: This research is an original contribution conducted during the global health crisis that led to abrupt changes in the workers’ lives and the workplaces in Singapore. Research implications: This present study demonstrated constructive findings on emotion regulations and perceived psychological safety associated with resilience and commitment amid the disruptive changes in work practices at the workplace. Further, the outcome of the study shows the mediating effect of self-emotional appraisal on psychological safety and resilience. The result draws parallels with past literature that showed that individuals who appraised their emotions tended to recalibrate and recognize their subjective behaviour and take actions to modify it. Social implications: Emotion regulation connotes employees’ emotion coping strategies, and research showed that emotion reappraisal produces a positive effect on workplace relationship quality. 

There has been a growing interest in studying dysfunctional personality traits in the workplace. In line with this trend, this study examines how the Dark Triad personalities (Machiavellianism, narcissism, and psychopathy) can predict innovative work behavior. Additionally, the study builds on Trait Activation Theory and proposes a moderating effect of training satisfaction on this relationship. The purpose of this study is to understand if the Dark Triad traits predict innovative behavior while simultaneously examining the role of training satisfaction in channeling these traits toward innovative behavior. A questionnaire-based survey was conducted on the five largest telecommunication companies in Pakistan. The data gathered was analyzed using structural equation modeling. Results established a positive relationship between each trait of the Dark Triad and innovative work behavior. Moreover, training satisfaction was found to moderate the relationship between the psychopathy trait and innovative work behavior. In light of these findings, the study contributes to personality-behavior research in organizations by demonstrating that the Dark Triad predicts innovative work behavior in managers and that the innovative behaviors associated with the psychopathy trait can be enhanced in the presence of training satisfaction.

The exploitation of timber has had a profound impact on tropical forest areas and their structures. This study assessed the effect of selective logging on natural regeneration and soil characteristics in post-loading bay sites at the Pra-Anum forest reserve in Ghana, West Africa. The results showed no difference in the number of species enumerated in the loading bays and the undisturbed area. More trees were observed in the RAT and RNT plots than in the undisturbed area. Relative to the RAT plot, species on the RNT and the undisturbed area were less diverse and less evenly distributed. Mean tree height, diameter, and basal area were higher in the RAT and RNT plots than in the undisturbed plots. Soil bulk density was lower in the RAT and undisturbed plot than in the RAT plot and increased with increased depth. Soil organic matter was 44% and 27% more in the undisturbed and RAT plots, respectively, than in the RNT plot and accounted for 84.75%, 83.97% and 45.33% of variations in soil bulk density, pH, and CEC. The study provides insight into the need to rehabilitate highly disturbed areas in forests, particularly the addition of topsoil on loading bays, skid trails, roads, and gaps after logging to improve the productivity of the forest soils.

The debate on relocating Indonesia's national capital from Jakarta stems from critical issues such as overpopulation, social inequality, environmental degradation, and natural disaster risks. These challenges highlight the need to reassess Jakarta's viability as the nation's administrative center. This study evaluates Indonesia's readiness to address the complexities of relocation by analyzing Jakarta's socio-economic, political, cultural, and geographical conditions. Using a systematic literature review (SLR) with a qualitative approach, the research explores key questions: Do Jakarta's conditions necessitate relocation? What challenges might arise from the move? How prepared is Indonesia to tackle these challenges? The SLR process includes defining questions, sourcing literature from reputable databases, applying inclusion/exclusion criteria, and synthesizing data for analysis. Findings reveal Jakarta's multifaceted challenges, including social disparities, environmental degradation, disaster risks, and governance issues, which emphasize the urgency of considering relocation. However, the study also identifies significant hurdles, such as high costs, logistical complexities, potential social conflicts, and environmental risks at the new capital site. Relocating the capital is a strategic and complex undertaking that requires meticulous planning. Indonesia must weigh Jakarta's current issues, address potential relocation challenges, and ensure readiness for risk mitigation and sustainable development. Comprehensive and thoughtful planning is essential to achieve a successful and balanced transition.

Zinc oxide (ZnO) hollow spheres are gaining attention due to their exceptional properties and potential applications in various fields. This study investigates the impact of different zinc precursors Zinc Chloride (ZnCl₂), Zinc Nitrate [Zn(NO₃)₂], and Zinc Acetate [Zn(CH₃COO)₂] on the hydrothermal synthesis of ZnO hollow spheres. A comprehensive set of characterization techniques, including Field Emission Scanning Electron Microscopy (FE-SEM), X-ray Diffraction (XRD), Thermogravimetric analysis (TGA), and Brunauer-Emmett-Teller (BET) analysis, was utilized to assess the structural and morphological features of the synthesized materials. Our findings demonstrate that all samples exhibit a high degree of crystallinity with a wurtzite structure, and crystallite sizes range between 34 to 91 nm. Among the different precursors, ZnO derived from Zinc Nitrate showed markedly higher porosity and a well-defined mesoporous structure than those obtained from Zinc Acetate and Zinc Chloride. This research underscores the significance of precursor selection in optimizing the properties of ZnO hollow spheres, ultimately contributing to advancements in the design and application of ZnO-based nanomaterials.

The integration of chatbots in the financial sector has significantly improved customer service processes, providing efficient solutions for query management and problem resolution. These automated systems have proven to be valuable tools in enhancing operational efficiency and customer satisfaction in financial institutions. This study aims to conduct a systematic literature review on the impact of chatbots in customer service within the financial sector. A review of 61 relevant publications from 2018 to 2024 was conducted. Articles were selected from databases such as Scopus, IEEE Xplore, ARDI, Web of Science, and ProQuest. The findings highlight that efficiency and customer satisfaction are central to the perception of service quality, aligning with the automation of the user experience. The bibliometric analysis reveals a predominance of publications from countries such as India, Germany, and Australia, underscoring the academic and practical relevance of the topic. Additionally, essential thematic terms such as “artificial intelligence” and “advanced automation” were identified, reflecting technological evolution in this field. This study provides significant insights for future theoretical, practical, and managerial developments, offering a framework to optimize chatbot implementation in highly regulated environments.