Assessing the improvement of information communication technology for the construction SMES in the 4IR

Malingaka Maoeng ,Khululekani Ntakana

doi:10.24294/jipd8198

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Assessing the improvement of information communication technology for the construction SMES in the 4IR

Malingaka Maoeng

Khululekani Ntakana

Journal of Infrastructure Policy and Development 2025, 9(1), 8198; https://doi.org/10.24294/jipd8198

Submitted：25 Jul 2024

Accepted：19 Sept 2024

Published：13 Jan 2025

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Abstract

Purpose: The fourth industrial revolution (4IR) is assured to transform the construction sector from a project-based industry to a market-based industrialised process. Yet, its slow uptake can be attributed to current emphasis on technological adoption. This study focused on the development of small medium enterprises (SMEs) in the construction industry (CI) of South Africa (SA). The study explicitly focused on the adoption of information communication technology (ICT) in the construction SMEs. In a bit to further advance SMEs, the study observed the practice of communication technology tools. The purpose of this paper is to investigate to what extend ICT is practised in the construction SMEs. Methodology: the research design was established on explanatory case study approach in Gauteng province, South Africa – the methodology adopted is quantitative method. The approach was done via the use of survey questionnaires which was distributed virtually by means of emails, LinkedIn and WhatsApp. Participants are questioned regarding their experience of practicing ICT tools within their organizations. Findings: The study findings indicated that ICT tools have been in practice to a negligible extend in SA construction SMEs, the empirical results affirm that the number 1 classified communication tool used in SA construction SMEs is face to face meetings, seconded by phone calls. However, the experience is diverse; it shows that ICT tools are being practised in the organizations with 4IR experience unlike the SMEs without experience that portrays the highly practised paper-based system in their organizations. Originality: the study recommends that the SMEs review the influence of ICT tools in construction and implement them in their organizations considering their benefits to the industry in this era (4IR). This will help maximise the opportunities brought by ICT and further improve the South Africa construction SMEs in terms of technology adoption.

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References

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