This study examines the contentment and commitment of rural residents from three different perspectives. The first is environmental management, followed by municipal services and finally territorial planning. The study’s objective is to analyze the causal relationships between the expected quality and perceived quality concerning perceived value, satisfaction and citizen loyalty to provide tools for decision-making to public managers. This research proposes a structural equation model to evaluate and validate five hypotheses. For this study, household-level surveys were implemented to a population sample of 450 families in the rural area of Tenguel in Ecuador. The results suggest that the public policies exercised by territorial managers significantly influence citizens’ perceived value, satisfaction, and loyalty, which impacts social welfare. This research shows that there are deficient areas that negatively impact perceived locality, which decreases the perceived value. Such as firefighting service, municipal police, veterinary services, preservation of historical and cultural assets and activities, and facilities for community use.

This paper explores how Saudi managers perceive the role of corporate heritage in achieving the employment goals of heritage organizations operating in Saudi and, in turn, Saudi Arabia’s Vision 2030 in relation to the Nitaqat program. Using an exploratory qualitative method, the study involved fifteen in-depth semi-structured interviews with HR managers from ten heritage-rich organizations. The analysis identified five key organizational identity traits with heritage—proficient, shelter, responsive, advancing, and centrality—that can be leveraged in employer branding to attract potential employees and enhance the employer brand of organizations operating in the Saudi market. This study is significant as it is the first to investigate corporate heritage from an employer branding perspective and in relation to national employment goals in emerging markets.

Molan, an intangible cultural heritage of the Zhuang nationality in China, faces a crisis due to traditional communication and inheritance models. In the digital era, leveraging advanced digital technology is crucial for revitalizing this ancient heritage. From a communication theory perspective, this paper uses field investigation and applies the classic 5W communication model by Lasswell to deeply analyze the crisis facing Molan culture. Integrating the media evolution theory of Levinson, it explores the benefits and methodologies of digital dissemination for ancient intangible cultural heritage and proposes a digital communication model. The paper emphasizes adopting the PGC (Professional Generated Content) + UGC (User Generated Content) production model and strictly adhering to the “Content is King” principle. It advocates for models such as “Social Media + Molan,” “Short Video + Molan,” and “Algorithm + Molan” to enhance communication effectiveness. These viewpoints aim to revitalize and preserve Molan culture in the digital age.

China’s graduate quality management system is designed to ensure that students possess the necessary skills, knowledge, and competencies for future success. This system is rooted in China’s ambitious educational reforms aimed at cultivating a highly skilled workforce to drive economic growth and innovation. Effective graduate quality management significantly impacts employment levels, training models, and national policy formulation. This study investigates the quality management approaches of 56 vocational institutions in Yunnan Province using a 5-level questionnaire and a quantitative research methodology. A sample of 556 individuals was selected through stratified random sampling. Exploratory factor analysis identified five primary components of the quality management model: College graduate quality (mean = 4.56, SD = 0.49), teaching quality (mean = 4.39, SD = 0.42), hardware environment (mean = 4.38, SD = 0.44), social support (mean = 4.37, SD = 0.42), and job satisfaction (mean = 4.38, SD = 0.42). College graduate quality and teaching quality were the most influential factors, while hardware environment, social support, and job satisfaction had lesser impacts.

Underground station passenger flow is large, the number of parcels carried by passengers is large and varied, and the parcels carried have an impact on the fire hazard and evacuation of the station. In order to determine the weights of the passenger luggage risk and environmental factor index system in the fire risk evaluation of underground stations in a more realistic way, an optimized and improved hierarchical analysis method for determining the judgement matrix is proposed, which improves the traditional nine-scaled method and adopts the three-scaled method for the four major categories of luggage, namely, handbags, rucksacks, portable power tools and trolley cases. The advantage of this method is that there is no need for consistency judgement in determining packages with a wide range of types and uncertain contents, thus simplifying the calculation. Meanwhile, the reasonableness and reliability of the method is verified by combining it with an actual metro station fire risk assessment system.

The interest in using project management office (PMO) services in organizations to manage their construction projects is growing in light of rising economic, technological, and social developments based on their ability to achieve organizational goals while avoiding risks. Accordingly, organizations use PMO services to manage their technical and financial project issues to periodically evaluate PMO performance and services in a scientific, practical, and measurable way to ensure successful project path via PMO. Therefore, this research aims to develop a performance evaluation system that enables organizations to follow up and evaluate the PMO performance to ensure that PMO manages the organizations’ expectations and goals successfully according to certain quality, scope, and cost. The study builds on significant findings in PMO competence indexes as evaluation matrix, which includes five basic categories with 136 indexes covering the project life cycle. The matrix was developed based on literature analysis and supplemented with experts’ interviews in construction management. The developed robust competency-based index (RCI) for directive PMO supports the organizations to conduct client satisfaction, correction, or partial/total change of the PMO’s competence flow within five construction project life cycle and process, i.e. governance, portfolio, information, execution, and contract issues.