Since 2019, major travel destinations worldwide have issued travel-related restrictions against COVID-19. There is much research on tourism, but few studies have been conducted to explain the relevance of revisiting intention from the perspective of the epidemic or the dramaturgical theory. The purpose of the research is to explore the impact of customer experience on revisit intention during the period of COVID-19 slowdown by using dramaturgical theory. This study used a survey methodology, and the questionnaire was distributed on an online questionnaire platform. The URL of the questionnaire was published on social media (such as Facebook and LINE) to collect data from 389 samples of people who have foreign travel experience. The data was analyzed by employing partial least square structural equation model (PLS-SEM) methodology with the help of the statistical software “SmartPLS”. The research findings are as follows: 1) setting, audience, and performance are the three important elements of dramaturgical theory that impact the experience quality; 2) customer experience of tourists has a significant impact on the experience quality; 3) experience quality has a significant positive impact on the experience value and relationship quality; 4) experience value and relationship quality are important predictors of revisit intention. This study provides academic implications regarding the use of dramaturgical theory in relation to customer experience and relationship constructs in the context of tourism. Furthermore, it also provides some practical implications to tourism practitioners and managers, which would assist tourism industries in developing successful marketing strategies for the possible recovery of COVID-19.
This inquiry endeavors to meticulously examine the intricate dynamics of the symbiotic developmental interplay among the gaming, tourism, and economic sectors in Macau. Utilizing the methodology of deviation standardization, the data undergoes scrupulous processing, invoking the entropy method to ascertain the weights of diverse evaluative indices. The developmental trajectories of Macau’s gaming, tourism, and economic domains spanning the years 2011 to 2021 are fastidiously gauged. Subsequently, a sophisticated coupled coordination model is employed to delve into the nuanced systemic interdependencies characterizing their developmental relationships. From 2011 to 2021, the holistic progression of Macao’s gaming and tourism sectors has exhibited a discernible ascent over the temporal continuum. Concurrently, the degree of coupling coordination has advanced from a state of near coordination to a commendable level of synchronized development. The overarching system of Macau’s gaming and tourism industries has transitioned from a state of disarray to one of ordered harmony, with the correlative impact of Macau’s tourism sector being adeptly realized. The supporting role played by Macau’s gaming industry in fortifying the tourism sector is conspicuously manifest. The alignment and coordination between Macau’s gaming and tourism sectors exhibit fluctuations across distinct developmental stages. During phases of nascent development in both the gaming and tourism domains, a palpable imbalance prevails. Elements such as the proliferation of gaming enterprises, international tourism revenue, aggregate output value of gaming establishments, market share held by gaming enterprises, and the profit margins thereof have, to a certain extent, impinged upon the harmonized evolution of the tripartite subsystems. This study proffers recommendations to foster the optimization and elevation of the industrial structure while championing the integration and advancement of diverse sectors. It advocates for the amplification of the propulsive impetus intrinsic to the gaming industry, coupled with the enrichment of the tourism product portfolio. Furthermore, it espouses the establishment of an effective mechanism for high-quality development, tailored to the exigencies of the contemporary era. This involves the implementation of precise policies, the facilitation of amalgamated progress in gaming and tourism, and an unwavering commitment to sustainable development through the interconnected alignment of gaming, tourism, and the broader economy. The findings of this study furnish a scientific foundation for the strategic industrial planning and developmental initiatives undertaken by relevant departments in Macau.
The goal of this research is to determine whether hospital financial performance is impacted by particular management accounting techniques, such as departmental revenue budgeting, specific costing, and departmental costing. We analyzed several sets of performance indicators for 146 hospitals whose management accounting adoption status is available. An outlier test was used to determine which data were outliers at the 0.1% significance level, and the results were then eliminated in order to see if any extremely outlier values (hospitals) were present for each indicator. To determine whether there were any noteworthy variations in the average values of the several performance measures, we employed a t-test (two-tailed probability). The results suggest that departmental revenue budgeting and departmental and specific costing improve hospital financial performance.
As cities continue to face the increasing demands of urban transportation and the need for sustainable mobility solutions, the integration of intelligent transportation systems (ITS) with smart city infrastructure emerges as a promising approach. This paper presents a novel framework for integrating ITS with smart city infrastructure, aiming to address the challenges of urban transportation and promote sustainable mobility. The framework is developed through a comprehensive literature review, case studies, and stakeholder interviews, providing significant insights into the integration process. Our research outlines the key components of smart city infrastructure that can be integrated with ITS, highlights the benefits of integration, and identifies the challenges and barriers that need to be addressed. Additionally, we propose and apply evaluation methods to assess the effectiveness of ITS integration with smart city infrastructure. The results demonstrate the novelty and significance of this framework, as it significantly reduces traffic congestion, improves air quality, and enhances citizen satisfaction. This paper contributes to the existing literature by providing a comprehensive approach to integrating ITS with smart city infrastructure, offering a transformative solution for urban transportation challenges.
Green manufacturing is increasingly becoming popular, especially in lubricant manufacturing, as more environmentally friendly substitutes for mineral base oil and synthetic additives are being found among plant extracts and progress in methodologies for extraction and synthesis is being made. It has been observed that some of the important performance characteristics need enhancement, of which nanoparticle addition has been noted as one of the effective solutions. However, the concentration of the addictive that would optimised the performance characteristics of interest remains a contending area of research. The research was out to find how the concentration of green synthesized aluminum oxide nanoparticles in nano lubricants formed from selected vegetable oils influences friction and wear. A bottom-up green synthesis approach was adopted to synthesize aluminum oxide (Al2O3) from aluminum nitrate (Al(NO3)3) precursor in the presence of a plant-based reducing agent—Ipomoea pes-caprae. The synthesized Al2O3 nanoparticles were characterized using TEM and XRD and found to be mostly of spherical shape of sizes 44.73 nm. Al2O3 nanoparticles at different concentrations—0.1 wt%, 0.3 wt%, 0.5 wt%, 0.7 wt%, and 1.0 wt%—were used as additives to castor, jatropha, and palm kernel oils to formulate nano lubricants and tested alternately on a ball-on-aluminum (SAE 332) and low-carbon steel Disc Tribometer. All the vegetable-based oil nano lubricants showed a significant decrease in the coefficient of friction (CoF) and wear rate with Ball-on-(aluminum SAE 332) disc tribometer up to 0.5wt% of the nanoparticle: the best performances (eCOF = 92.29; eWR = 79.53) came from Al2O3-castor oil nano lubricant and Al2O3-palm kernel oil; afterwards, they started to increase. However, the performance indices displayed irregular behaviour for both COF and Wear Rate (WR) when tested on a ball-on-low-carbon steel Disc Tribometer.
Given the heavy workload faced by teachers, automatic speaking scoring systems provide essential support. This study aims to consolidate technological configurations of automatic scoring systems for spontaneous L2 English, drawing from literature published between 2014 and 2024. The focus will be on the architecture of the automatic speech recognition model and the scoring model, as well as on features used to evaluate phonological competence, linguistic proficiency, and task completion. By synthesizing these elements, the study seeks to identify potential research areas, as well as provide a foundation for future research and practical applications in software engineering.
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