Corporate social responsibility (CSR) is an important concept of modern economic theory. In the last few decades, it has become an increasingly popular marketing tool used by companies. Consumers too want to see more CSR activities, especially those focused on environmental protection. The petroleum industry produces both toxic and non-toxic waste at almost all stages of production. While petroleum companies satisfy market demand, they also want to meet consumers’ moral and ethical demands. In this light, CSR has become vital for the development of industry. This paper looks at CSR in the petroleum industry, and its effect on customer satisfaction and subsequently toward the customer repurchase intention in Malaysia. The starting point of this paper is the Stakeholder Theory. It then examines CSR endeavors within the oil and gas sector and its link to customer repurchase intentions. It also looks at the established hypotheses between the activities of CSR (Economic Responsibility, Legal Responsibility, Ethical Responsibility, Philanthropic Responsibility), customer satisfaction and repurchase intention. This paper aims to learn about the customer’s sense of fulfilment with the CSR activities, and what could be the reaction base on the customer’s expectation.
The Cisadane Watershed is in a critical state, which has expanded residential areas upstream of Cisadane. Changes in land use and cover can impact a region's hydrological characteristics. The Soil and Water Assessment Tool (SWAT) is a hydrological model that can simulate the hydrological characteristics of the watershed affected by land use. This study aims to evaluate the impact of land use change on the hydrological characteristics of the Cisadane watershed using SWAT under different land use scenarios. The models were calibrated and validated, and the results showed satisfactory agreement between observed and simulated streamflow. The main river channel is based on the results of the watershed delineation process, with the watershed boundary consisting of 85 sub-watersheds. The hydrological characteristics showed that the maximum flow rate (Q max) was 12.30 m3/s, and the minimum flow rate (Q min) was 5.50 m3/s. The study area's distribution of future land use scenarios includes business as usual (BAU), protecting paddy fields (PPF), and protecting forest areas (PFA). The BAU scenario had the worst effect on hydrological responses due to the decreasing forests and paddy fields. The PFA scenario yielded the most favourable hydrological response, achieving a notable reduction from the baseline BAU in surface flow, lateral flow, and groundwater by 2%, 7%, and 2%, respectively. This was attributed to enhanced water infiltration, alongside increases in water yield and evapotranspiration of 3% and 15%, respectively. l Therefore, it is vital to maintain green vegetation and conserve land to support sustainable water availability.
Research on zakat has captured the attention of scholars since 1981, exhibiting an increasing trend in publications and citations. This trend presents an opportunity for the author to delve into zakat research. The primary aim of this study is to dissect 10 years of zakat research, spanning from 2013 to 2022, with a focus on evaluating past achievements, current research patterns, and potential future research directions. Utilising bibliometric analysis as the primary tool, this study has formulated seven research questions derived from the primary objective. Key findings indicate a consistent upward trajectory in both publication and citation rates over the past decade, with 2013 being a pivotal year. Notably, Malaysia, Indonesia, and Saudi Arabia emerged as the top three countries actively contributing to zakat research during this period. This study further outlines eight contemporary research trends, exploring various facets of zakat over the past decade. Additionally, this study identifies four prospective areas in zakat for future scholars to explore. This study's outcomes offer three significant contributions: 1) signalling to scholars that zakat research continues to burgeon; 2) providing inspiration and ideas for current scholars; and 3) motivating future scholars to embark on research ventures in untapped areas within the realm of zakat.
The target area of the survey is the rehabilitated flat area behind the capital cities of Vienna and Bratislava, which lies in the tourist area of Győr. Wetlands provide a backdrop for tourism products such as kite flying, cycling and walking. The city centre offers tourists an easy sightseeing tour behind the natural scenery of the Danube tributary (Szigetköz). Objective: The demographic characteristics of demand and preferences for active tourism product types and the extent of the scope of supply were analyzed. The present research also analyses the cycling routes in the region with regard to the EUROVELO 6 road network. The primary research was a quantitative (questionnaire) survey conducted between 10 September 2023 and 30 October 2023. The survey sample of 666 respondents is not representative and was selected by random sampling. The results of the research include an analysis of the demand for participation in cycling tourism and tour programs as activities requiring activity. The findings of the research provide a basis for demand-supply segmentation of sustainable active tourism product development based on physical experience according to demographic characteristics (e.g. age, education). The landscape of the wetland can be positioned for the bicycle tourists. Especially for the target group of people over 40 and for people with higher education. The scope of the guided tours, linked to the central offer, extends over an area of more than 50 km. Activating the target group helps the rehabilitated natural scenery to connect to sustainable tourism.
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